Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
Generic

Tina Vorasane

Kennesaw,GA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Owner

Teezem Beauty LLC
06.2019 - Current
  • Enhanced customer satisfaction by providing consultation and product recommendations.
  • Increased sales revenue by effectively upselling complementary products and services.
  • Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
  • Established relationships with key retail accounts.
  • Cultivated relationships with key decision makers in leading retail chain accounts, achieving sustainable partnerships with retail buyers.
  • Researched prospective new accounts to expand retailer base.
  • Grew market share by building strong vendor network and customer-oriented retail store and services.
  • Created targeted action plans to increase Teezem Beauty brand awareness and stimulate retail sales.
  • Offered extra assistance to students of impoverished backgrounds by providing clothes for job interviews and support for basic needs.
  • Helped find leading online retailers and platforms to connect with consumers.
  • Pulled inventory to meet retail and wholesale order requirements.
  • Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
  • Managed overall operation of wholesale and retail counter for productive counter operations.
  • Placed completed pieces in packaging to prepare for retail sale.
  • Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Developed new wholesale and retail customers through direct advertising and promotional campaigns.

Supervisor

Studio Movie Grill
10.2017 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Gathered, organized and input information into digital database.

General Manager

Taco Bell LLC
08.2022 - 08.2023
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Kitchen Manager

Bad Daddy's Burger Bar
08.2016 - 10.2021
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Owner

Everybody Rides Luxury
08.2014 - 03.2017
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
  • Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

High School Diploma -

Sprayberry High School
Marietta

Associate of Science - Marketing Management

Chattahoochee Technical College
04.2027

Skills

  • Budget Administration
  • Administrative Oversight
  • Business Management
  • Customer Relations
  • Business Launch
  • Business Planning
  • Client Service
  • Financial Planning
  • Verbal and Written Communication
  • Partnership Development
  • Small Business Operations
  • Capital Pursuit
  • Staff Hiring
  • Business Development
  • Negotiation
  • Financial Management
  • Human Resource Management
  • Investor Relations
  • Operations Management
  • Project Estimating
  • Strategic Planning
  • Employee Development
  • Staff Management
  • Talent Development
  • Bidding Processes
  • Business Administration
  • Marketing
  • Contract Management
  • Cost Reduction
  • Sales Leadership
  • Budget Development
  • Relationship Building
  • Team Oversight
  • Project Management
  • Business Marketing
  • Product Branding
  • Budgeting and Forecasting
  • Staff Training
  • Time Management
  • Team Building
  • Technical Expertise
  • Leadership Abilities
  • Industry Knowledge
  • Marketing Strategy
  • Conflict Resolution
  • Problem Solving
  • Performance Monitoring
  • Decision Making
  • Analytical Thinking
  • Creative Thinking
  • Organizational Skills
  • Inventory Management
  • Quality Control
  • Adaptability and Flexibility
  • Product Development
  • Quality Assurance
  • Customer Service
  • Sales Management
  • Employee Training
  • Attention to Detail
  • Cost Control and Budgeting
  • Entrepreneurial Personality
  • Policies and Procedures Development
  • Incident Response
  • Coaching and Mentoring
  • Purchasing and Planning
  • New Business Development
  • Bookkeeping
  • Change Management
  • Negotiation and Persuasion
  • Professional Networking
  • Financial Administration
  • Cost Analysis and Savings
  • Sales Strategics
  • Strategic Decision-Making
  • Task Delegation
  • Team Collaboration and Leadership
  • Driven and Determined
  • Staffing Oversight
  • Work Planning and Prioritization
  • Start-Up Operations
  • Process Improvement
  • Vendor Relationship Management
  • Trends Analysis
  • Performance Improvement
  • Budget Control
  • Sales Planning
  • Public Speaking

Accomplishments

    Board Member for a 501c3 non profit. (NDA)


Languages

Laos
Native or Bilingual
Thai
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Vietnamese
Elementary
Cambodian
Elementary

Affiliations

  • Research, Outdoors, Stock Market, Empowerment

Certification

Retail License

Timeline

General Manager

Taco Bell LLC
08.2022 - 08.2023

Retail Owner

Teezem Beauty LLC
06.2019 - Current

Supervisor

Studio Movie Grill
10.2017 - Current

Kitchen Manager

Bad Daddy's Burger Bar
08.2016 - 10.2021

Owner

Everybody Rides Luxury
08.2014 - 03.2017

High School Diploma -

Sprayberry High School

Associate of Science - Marketing Management

Chattahoochee Technical College

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Tina Vorasane