Tina Wakilzada
Irvine,CA
Summary
Driven by results, I excelled as a Customer Service Cashier at Restaurant Management, where I not only surpassed customer service goals but also played a key role in team training. My expertise in payment processing and exceptional customer relationship management skills contributed significantly to enhancing customer satisfaction and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Restaurant Management
02.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Irvine High School
Irvine, CA01.2022
Skills
- Customer Service
- Customer Relationship Management (CRM)
- Payment Processing
- Call Response and Transfer
- Credits and Refunds
- Computer Skills
- Personal Branding
- Basic Mathematics
- Honest and Dependable
- Model Booking
- Fashion styling
- Money handling abilities
- Call center experience
Timeline
Customer Service Cashier
Restaurant Management
02.2022 - Current
High School Diploma -
Irvine High School
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