Tina Walsh-Morgan
Boise,ID
Summary
Driven by a strong foundation in disability knowledge and client advocacy, I've excelled in roles at institutions like the University of Alaska Anchorage, where I significantly contributed to enhancing student success rates. My expertise in caseload management and collaborative partnerships, coupled with a knack for developing innovative solutions, has consistently fostered positive outcomes in challenging environments.
Overview
21
21
years of professional experience
Work History
Vocational Rehabilitation Counselor
Idaho Division Of Vocational Rehabilitation
Boise, Idaho
09.2020 - 04.2024
- Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
- Implemented evidence-based practices in counseling sessions, fostering growth and positive change in clients'' lives.
- Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
- Conducted labor market research to better inform clients of potential career opportunities.
Student Success Coach
University Of Alaska Anchorage
Anchorage, AK
09.2017 - 06.2018
- Connected students with appropriate resources, including tutoring services, financial aid assistance, and mental health counseling.
- Supported diverse learners by providing culturally responsive coaching methods and acknowledging individual strengths.
- Assisted in the development of campus-wide initiatives aimed at boosting student retention and graduation rates.
Medical Staff Credentialing Coordinator
Providence Health & Services
Anchorage, AK
07.2015 - 07.2017
- Successfully managed high volume of workload while maintaining attention to detail and accuracy in all tasks performed as Credentialing Coordinator.
- Developed constructive relationships with medical staff members, promoting a supportive and collaborative environment.
- Managed the reappointment process for medical staff members, ensuring continuity of care for patients.
- Streamlined credentialing process by implementing an efficient database management system.
Volunteer Services Coordinator
Providence Health & Services
Anchorage, AK
11.2011 - 07.2015
- Recruited and trained volunteers to assist patients and staff to help with routine tasks within the hospital.
- Managed the No One Dies Alone program, in which volunteers sat with the dying patient at the end of life.
- Supported and mentored to volunteers and supported them by writing letters of recommendations for higher education and employment applications.
- Administrative tasks included updating application and orientation documents, and creating to remain compliant with current best practices.
- Submission of background check documentation to the State of Alaska to ensure the volunteer is appropriate for the healthcare environment.
- Created educational programs to engage and retain volunteers.
Information Technology Asset Analyst
Providence Alaska Medical Center
Anchorage, AK
05.2003 - 11.2011
- Responsible for providing support to the Information Technology Department by purchasing hardware and software that is compliant with healthcare regulations.
- Verified functionality of equipment prior to deploying on hospital units.
- Organized periodic life-cycling of outdated software and hardware.
- Developed processes for implementing software and hardware through a secure tracking mechanism.
- Contract maintenance to ensure compliance with the terms and conditions of the signed contracts.
- Implemented best practices for maintaining security of software and hardware, in compliance with HIPPA recommendations.
Education
Master of Science - Vocational Rehabilitation Counseling
University of Massachusetts, Boston
Boston, MA12.2022
Bachelor of Human Services - Human Services
University of Alaska Anchorage
Anchorage, AK02.2014
Skills
- Disability Knowledge
- Collaborative Partnerships
- Caseload Management
- Documentation skills
- Client Advocacy
- Recordkeeping skills
- Assessment skills
- Multicultural Competence
- Collaboration and Teamwork
- Networking and relationship building
- Creativity and Innovation
- Motivational Techniques
Timeline
Vocational Rehabilitation Counselor
Idaho Division Of Vocational Rehabilitation
09.2020 - 04.2024
Student Success Coach
University Of Alaska Anchorage
09.2017 - 06.2018
Medical Staff Credentialing Coordinator
Providence Health & Services
07.2015 - 07.2017
Volunteer Services Coordinator
Providence Health & Services
11.2011 - 07.2015
Information Technology Asset Analyst
Providence Alaska Medical Center
05.2003 - 11.2011
Master of Science - Vocational Rehabilitation Counseling
University of Massachusetts, Boston
Bachelor of Human Services - Human Services
University of Alaska Anchorage