Tina Warren
Houston,DE
Summary
Dedicated administrative professional with experience in fast-paced office settings. Hardworking team player, completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Organized and dedicated providing customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Delaware Hospice
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Restocked supplies and placed purchase orders for the center.
- Maintaining and scanning medical records.
- Making sure all appropriate paperwork is completed for patients.
- Schedule transport for patients that are coming and leaving from the center.
Operations Support
Delaware Guidance Services
07.2021 - 02.2023
- Receiving incoming calls.
- Front desk duties including scheduling and confirm appointments, verify insurance and demographics. Checking in/out patients.
- Scanning in all medical records, crisis documentation .
- Maintain crisis audits and deficiencies for Kent, Sussex and New Castle Counties.
Doctors Secretary/Medical Assistant
Cardiovascular Consultants Of Southern Delaware
07.2020 - 07.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Nanticoke Physician Network
08.2017 - 07.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Measured patient blood pressures.
- Administered hepatitis vaccines.
Medical Assistant
Delaware Heart And Vascular
04.2013 - 08.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Beacon Medical Group
12.2012 - 04.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Administered flu vaccines, ppd test.
Medical Assistant
Cardiovascular Consultants Of Southern Delaware
11.2006 - 11.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
Dickinson Medical Group
06.2001 - 10.2006
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Certified Nursing Assistant
Delaware Technical Community College
Dover, DE05.2023
Basic Life Support ( CPR And AED ) Certified
Delaware Technical Community College
Dover, DE03.2023
High School Diploma -
Polytech High School
Woodside, De1995
Skills
- Training and Development
- Answering phone calls
- Scheduling
- Communication
- Self-Motivation
- Vital Signs
- Recordkeeping
- Team Player
Timeline
Administrative Assistant
Delaware Hospice
02.2023 - Current
Operations Support
Delaware Guidance Services
07.2021 - 02.2023
Doctors Secretary/Medical Assistant
Cardiovascular Consultants Of Southern Delaware
07.2020 - 07.2021
Medical Assistant
Nanticoke Physician Network
08.2017 - 07.2020
Medical Assistant
Delaware Heart And Vascular
04.2013 - 08.2017
Medical Assistant
Beacon Medical Group
12.2012 - 04.2013
Medical Assistant
Cardiovascular Consultants Of Southern Delaware
11.2006 - 11.2012
Medical Assistant
Dickinson Medical Group
06.2001 - 10.2006
Certified Nursing Assistant
Delaware Technical Community College
Basic Life Support ( CPR And AED ) Certified
Delaware Technical Community College
High School Diploma -
Polytech High School
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