Tina Weatherall
Henderson,NV
Summary
[Job Title] with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Legal Processing Assistant II
San Bernardino Superior Court
San Bernardino, CA
05.2003 - 03.2023
- Performed administrative tasks such as scheduling appointments, answering phones, photocopying and scanning documents.
- Managed calendars for multiple attorneys simultaneously while ensuring accuracy.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Redacted confidential information from legal documents on case-by-case basis.
- Organized and executed court calendar with daily cases and supervisor meetings.
- Stayed abreast of changes in legislative and regulatory guidelines.
Eligibility Worker
Department of Social Services
San Bernardino, CA
05.2001 - 05.2003
- Assessed clients' eligibility for public assistance programs and services.
- Maintained accurate records of client interactions and program activities.
- Provided information to clients regarding their rights, responsibilities, and other relevant matters related to the programs they were applying for.
- Prepared documents and applications for submission to appropriate agencies or organizations.
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Researched discrepancies in submitted documentation as needed.
- Corresponded with various government entities on behalf of clients when necessary.
- Updated computer databases with current client information and status updates.
- Coordinated efforts between multiple departments within the organization to ensure efficient processing of paperwork.
- Performed outreach activities within the community to inform individuals about available benefits or services they may be eligible for.
- Served as a liaison between clients, service providers, and other relevant parties involved in the application process.
- Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
- Responded promptly to inquiries from potential applicants by phone or email.
- Processed benefits applications and documents for food stamps and medical assistance.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Entered client information and files into databases for further review and tracking.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Explained reasons behind application denials and recommended further action.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Reviewed applications to verify client information and resolve discrepancies.
- Managed intake of new claims and performed routine follow-ups.
- Developed thorough knowledge of financial aid programs to recommend relief options matching client needs.
- Contacted client references and employers to determine legitimacy of applicant information.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Informed applicants of other agencies providing useful or related assistance.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
Clerk II
San Bernardino County Hospital
San Bernardino, CA
10.1992 - 03.1999
- Organized and maintained filing systems for confidential documents.
- Processed customer orders promptly and accurately.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
Education
Medical Assisting
United Health Careers
San Bernardino, CA09.1982
High School Diploma -
Victor Valley High School
Victorville, CA06.1981
Skills
- Document Control
- Office Management
- Client Support
- Daily Docket Reports
- Document Preparation
- Task Prioritization
Timeline
Legal Processing Assistant II
San Bernardino Superior Court
05.2003 - 03.2023
Eligibility Worker
Department of Social Services
05.2001 - 05.2003
Clerk II
San Bernardino County Hospital
10.1992 - 03.1999
Medical Assisting
United Health Careers
High School Diploma -
Victor Valley High School
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