Resourceful and strategic Sr Manager with success implementing, coordinating, and utilizing creative collaborative methodologies assisting partners across various departments. Effective leader and problem-solver dedicated to streamlining processes to promote organizational growth and success. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
19
19
years of professional experience
Work History
Senior Manager of Clinical Education
Fresenius- Capitol Lakes Group
02.2022 - Current
Providing strong leadership support and professional development to a team of Clinical Educators, Operational and Educational Leaders, Regulatory, Quality, Compliance, Human Resources, and Technical partners
Focused on HT growth by supporting HT initiatives, developing, and promoting training and quality programs, quality goals, and coaching HT staff members and organizational leaders
Support the development, implementation, and utilization of educational and operational programs and standards with continuous support working to improve retention of new and incumbent staff, quality goals, improving patient outcomes, and promoting corporate growth while abiding by state and federal mandated guidelines
Defines, oversees, and executes educational and operational initiatives to support education, quality, technical, and operational goals
Sought after thinking partner for colleagues at all levels to collaborate and implement education strategies, data collection and analysis methods, and operational processes that support the growth of new and current DPC and operational staff members
Provides ongoing support and coaching to new and incumbent operational leadership by maintaining frequent touchpoints in large and smaller groups supporting adult learning strategies at all levels
Analyze and present data collected through assessment and auditing activities to executive leadership in visual, verbal presentation, and written reports with a meticulous detail-oriented approach to ensure understanding and future collaboration.
Assesses educational, policy, and quality challenges with experience developing educational tools and programs to facilitate clinical, academic, and organizational growth assuring appropriate participation of federal guidelines and promoting higher patient safety scores and patient satisfaction quality scores.
Clinical Educator
Fresenius- Alexandria Kidney Care
12.2019 - 01.2022
Experienced Clinical Educator responsible for educating employees in a variety of settings including face to face classes, virtual learning environment, classroom lab setting, and clinical preceptorship
Gained leadership experience when participating in large team projects learning and working with directors and senior manager, leading open forums supporting our new PREP program in order to display my leadership abilities and assist my colleagues in transitioning confidently to the utilization of our new program
Directed CE learning during all phases of upskilling by organizing, scheduling, and leading CE clinical workshops to complete HT Upskilling for Educators in both Capitol and EVA regions
Instructed and coached students to help overcome academic issues and personal challenges.
Applying skills gained from MSN Education program to develop new teaching strategies and approaches to adult learning training techniques ensuring new staff are successful when they join the Fresenius team
Conducted clinical simulations and provided feedback for each individual student.
Strong desire to explore new processes, clinical tools, and educational opportunities as demonstrated by the creation and piloting of the 'Chairside Fluid Audit Tool', which I developed and successfully trialed in Northern VA with continuing piloting in EVA and Maryland clinics
Demonstrate expert clinical knowledge by creating and presenting educational presentations and tools individualized for clinic-based needs and deficiencies.
Home Therapy Nurse
Fresenius- Fort Belvoir Dialysis
04.2014 - 12.2019
Nursing duties included: managing and presenting quality improvement data for monthly QAI meetings, completing patient electronic Care Plans and CIAs covering 6 HT programs
Provided ESRD information, modality selection, and patient consideration training for potential dialysis patients in classroom, community educational settings, as well as individualized sessions for patients and their family members
Provided individualized extensive training for dialysis patients to complete Peritoneal Dialysis treatments at home in addition to education for ESRD etiology, medication management, diabetic and hypertension management, dietary restrictions, and infection prevention procedures
Demonstrate self-starter and proactive behavior by volunteering and leading the training for staff and patients when new telehealth technology when it created and launched
Created unique training tools to assist individual patients with utilization of new telehealth software and worked closely with patients' problem-solving technical challenges
Provided quality nursing care for Home Therapy dialysis patients at 6 PD programs by drawing and interpreting labs, titrating medications, performing post-op sterile and clean dressing changes, working as a care manager by communicating with primary care, surgeons, specialty providers, participating with a rotating on call schedule and providing 24 on call nursing services
Precepted and oriented nurses new to home therapy dialysis modalities providing hands-on training, support, and empowerment as newer nurses develop technical and professional skills as well as leadership qualities
Identified elements for team building, while promoting cohesion and productivity in a diverse group
Utilized management and small group strategies to mitigate interpersonal disagreements and challenges among PD nursing staff
Received award for Excellence in Quality Assurance in 2018, and 5-star Safety in Home Therapy Award in 2017-2019.
Staff Nurse
Fresenius- Alexandria Kidney Center
06.2011 - 04.2014
Provided quality nursing care for hemodialysis patients in an outpatient 26 chair dialysis unit
Worked closely with Interdisciplinary Team collaborating on Care Plans, and patient care management
Oriented and precepted nursing students, nurses new to dialysis, and experienced nurses providing individualized education and clinical experience to assist clinical skills, knowledge, and leadership growth
Assumed a leadership and education role when launching eCube in my region
Completed electronic record transfers for 3 clinics and participated in training all staff when software was introduced at each facility
Participated in launching educational initiatives for patients, care takers, and family members by providing presentations, tools, and materials for new services, policies, programs, and guidelines for ESRD patients.
Charge Nurse, Acute Nurse
Fresenius- Seacoast Dialysis Center
09.2006 - 12.2010
Provided quality nursing care for hemodialysis patients at 3 outpatient dialysis clinics and 6 hospital organizations
Demonstrated exceptional dedication to providing nursing care by working diligently during several emergencies including a 5 day stay at Portsmouth Regional Hospital during a blizzard, providing non-stop dialysis services and nursing care to ICU and Medical Surgical step-down patients
Provided education classes and in-services to ICU staff regarding dialysis patient considerations, medication titrations for patients while receiving dialysis, and proper set-up and operation of dialysis equipment in the ICU
Provided community-based classes for hospital affiliated groups regarding common causes of ESRD and treatment modality selection and considerations.
ICU Staff Nurse
Lower Keys Medical Center
12.2005 - 09.2006
Provided quality nursing care in a 12-bed general medical ICU and floated to ER when experiencing nursing shortage
Member of Code Team providing emergency services to all departments within the hospital
Member of the IV Team providing IV cannulation services to all departments in the hospital including pediatrics.
Nurse Resident, Neuroscience ICU Staff Nurse
University of New Mexico Hospital
11.2004 - 12.2005
Completed a year-long nurse residency program for newly graduated nurses
Gained experience in Primary Care, Medical Surgical Unity, Trauma ICU, and Neuroscience ICU
Upon completion of residency program, hired on as a staff nurse in the Neuroscience ICU
Participated in nursing skills developmental classes offered by the organization including: Advanced EKG Monitoring Techniques, ICU Medication Management, Leadership Quality Development, Critical Thinking and Advanced Ethical Consideration Training
Volunteered for educational opportunities including: Transplant training and preparation with University Hospital Transplant Services.
Education
Master's Degree in Nursing Education - Nursing
George Mason University
Fairfax, VA
05.2021
Bachelor's of Science Degree in Nursing -
University of New Mexico
12.2004
Skills
Team Leadership
Nineteen years of Nursing Experience
Exceptional Interpersonal skills
Cross-Functional Collaboration
Data-Driven Decision-Making
Strategic and Organized Planning
Diverse clinical experience in all dialysis modalities
Program development and implementation in clinical and academic settings
Timeline
Senior Manager of Clinical Education
Fresenius- Capitol Lakes Group
02.2022 - Current
Clinical Educator
Fresenius- Alexandria Kidney Care
12.2019 - 01.2022
Home Therapy Nurse
Fresenius- Fort Belvoir Dialysis
04.2014 - 12.2019
Staff Nurse
Fresenius- Alexandria Kidney Center
06.2011 - 04.2014
Charge Nurse, Acute Nurse
Fresenius- Seacoast Dialysis Center
09.2006 - 12.2010
ICU Staff Nurse
Lower Keys Medical Center
12.2005 - 09.2006
Nurse Resident, Neuroscience ICU Staff Nurse
University of New Mexico Hospital
11.2004 - 12.2005
Master's Degree in Nursing Education - Nursing
George Mason University
Bachelor's of Science Degree in Nursing -
University of New Mexico
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