Summary
Overview
Work History
Education
Skills
Notary
Timeline
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Tina Weidman

EAST GREENBUSH,NY

Summary

Dynamic leader with a proven track record, excelling in business development and staff hiring. Spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

26
26
years of professional experience

Work History

Owner Herbalife Nutrition Club

Self Employed
05.2019 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Trained and motivated employees to perform daily business functions.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Assistant Branch Manager

Berkshire Bank
07.2011 - 04.2019
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.
  • Demonstrated knowledge of branch financial products, loans and lines of credit.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Maintained friendly and professional customer interactions.
  • Examined customer loan applications for loan approvals and denials.
  • Complied with regulatory guidelines and requirements.

Branch Manager

Citizens Bank
08.2009 - 07.2011
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Complied with regulatory guidelines and requirements.
  • Complied with established internal controls and policies.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Developed strategic plans for day-to-day financial operations.

Universal Teller

Albank
05.1998 - 09.2005
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Organized, stocked and maintained teller window area.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

High School Diploma -

Columbia High School
East Greenbush, NY
06.1984

Skills

  • Labor Relations
  • Budget Administration
  • Administrative Oversight
  • Business Management
  • Staff hiring
  • Small business operations
  • Product branding
  • Verbal and written communication
  • Employee Development
  • Business Development

Notary

I have been a Notary for over 10 years. I currently have an active licence.

Timeline

Owner Herbalife Nutrition Club

Self Employed
05.2019 - Current

Assistant Branch Manager

Berkshire Bank
07.2011 - 04.2019

Branch Manager

Citizens Bank
08.2009 - 07.2011

Universal Teller

Albank
05.1998 - 09.2005

High School Diploma -

Columbia High School

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Tina Weidman