Tina Wells
St. Petersburg,FL
Summary
Accomplished Administrative Manager with a proven track record at AALMV, enhancing office efficiency and customer service delivery through strategic workflow planning and effective budget administration. Skilled in employee onboarding and accounting procedures, I excel in optimizing operations and fostering team productivity. My leadership has consistently improved administrative processes, achieving significant advancements in executive support and stakeholder communication.
Overview
10
10
years of professional experience
Work History
Administrative Manager
AALMV
03.2020 - Current
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Administrative Assistant
VATC
03.2015 - 03.2020
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
High School Diploma -
East High School
Akron, OHSkills
- Employee onboarding
- Workflow planning
- Budget administration
- Accounting procedures
Timeline
Administrative Manager
AALMV
03.2020 - Current
Administrative Assistant
VATC
03.2015 - 03.2020
High School Diploma -
East High School