Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Werden

Camden,SC

Summary

Versatile Director of Operations plans, directs and coordinates overall operations of organization. Well-rounded and direct leader successful in building relations with upper-level decision makers and resolving critical problem areas to deliver client commitments. Familiar with budget management and financial principles. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

11
11
years of professional experience

Work History

Teacher

Kelly Educational Services
08.2020 - Current
  • Develop and implement engaging curriculum aligned with student learning objectives and in adherence with state and district requirements
  • Collect and analyze student work samples and related data to monitor progress and identify skill gaps
  • Administer and interpret formal and informal educational assessments and record findings
  • Align student learning objectives and lesson plans with state and district curriculum requirements
  • Conduct standardized assessments to evaluate student progress.

Director of Operations

Kershaw County Humane Society
08.2022 - 07.2023
  • Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses
  • Developed Disaster Relief Policy and Procedure manual
  • Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement
  • Worked with HR department to recruit candidates, improving company operations
  • Exceeded Executive Board financial objectives related to profitability and budget adherence, applying stringent cost controls
  • Led strategic initiatives to improve scalability, agility and efficiency
  • Reviewed reporting from departments to determine efficacy of communication and productivity
  • Developed and implemented guidelines for employee evaluations, recruitment and promotion
  • Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
  • Established departmental policies and goals in conjunction with board members and organization officials
  • Developed advertising campaigns or sales promotions to increase brand awareness.

Director of Marketing and Business Development

Kershaw County Humane Society
07.2022 - 08.2022
  • Enhanced social media strategy success by actively mining social conversations for relevant information and engagement opportunities
  • Monitored and managed customers' brands across major social networks
  • Tracked customer engagement and feedback to optimize social media strategies
  • Engaged daily with community using posts, stories and tweets
  • Spearheaded successful, multifaceted marketing plans across multiple channels
  • Attracted target audience with polished, professional and engaging marketing materials
  • Crafted marketing material and content in consistent tone and brand voice.

Appraisal Supervisor

First Palmetto Bank
10.2015 - 08.2020
  • Located important historical information on sales by searching public records
  • Increased appraisal accuracy with interior and exterior photographs and incorporated visual evidence into appraisal reports
  • Created accurate assessments based on in-person inspections, current market value and location
  • Identified market trends and incorporated new data to keep appraisals current
  • Determined tax value by reviewing historical documentation and checking current property condition
  • Determined the current value of new constructions and building improvements with detailed inspections.

Administrative Assistant/Logistics Analyst

United States Army Medical Materiel Agency
05.2013 - 10.2015
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Developed strategies to streamline and improve office procedures.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Improved supply chain efficiency by analyzing and optimizing logistics processes.
  • Tracked orders and notified customers of status or potential delays.
  • Led process improvement initiatives within the supply chain, resulting in reduced lead times and increased customer satisfaction levels.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing and weight compliance.

Education

English -

Keene State College
Keene, NH

Skills

  • Expert in Social Media Marketing
  • Business management
  • Campaign Development
  • Communications Management
  • Project Management
  • Content Creation
  • Branding
  • Assessment Strategies
  • Public Speaking
  • Problem-Solving

Timeline

Director of Operations

Kershaw County Humane Society
08.2022 - 07.2023

Director of Marketing and Business Development

Kershaw County Humane Society
07.2022 - 08.2022

Teacher

Kelly Educational Services
08.2020 - Current

Appraisal Supervisor

First Palmetto Bank
10.2015 - 08.2020

Administrative Assistant/Logistics Analyst

United States Army Medical Materiel Agency
05.2013 - 10.2015

English -

Keene State College
Tina Werden