Tina Williams

Dynamic Customer Support Specialist with a proven track record at Sitel, excelling in conflict resolution and active listening. Expert in CRM software, I enhanced customer satisfaction and loyalty by effectively managing high-stress situations and resolving complaints with empathy. Committed to delivering exceptional service and fostering positive customer relationships.

Diligent CSR skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.