Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Tina Wilson

Gresham,OR

Summary

"I", Focus on the task at hand and get the work done. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeper

Choice Hotels
Gresham, OR
11.2021 - 05.2022

Clean Rooms according to stander. I.E Disinfect,clean rooms for the next guest, and clean for long term guest.

Delivery Driver

Round Table Pizza, Inc
Gresham, OR
07.2016 - 03.2020

delivered to multiple company's and private homes and when I was not delivery pizza. I was doing anything and every thing to benefit the crew and the company of Round Table pizza.

  • Reported mechanical problems encountered with vehicles to dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Kept accurate logs of all deliveries and trips.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Utilized street maps to plan and determine most efficient routes.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Received daily delivery instructions and route assignments from dispatch.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Transported and safely delivered items to prevent damage or loss.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Processed shipment documents neatly and efficiently for each load.
  • Navigated routes with relevant map programs and GPS systems.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Handled merchandise in accordance with product handling standards.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Presented order bills and collected payments for deliveries.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Checked tires for proper inflation before leaving on each route.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Assisted warehouse personnel in packing orders when necessary.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Notified customers of delays to decrease calls to support.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Delivered products to customer locations on time.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new opportunities.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Modified existing software systems to enhance performance and add new features.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.

Education

GED -

Cypress High School
Cypress, CA
06-1984

Some College (No Degree) - survival skill

Mt Hood Collège
Gresham, OR

Skills

  • Window Cleaning
  • Safe Cleaning With Chemicals
  • Residential Cleaning
  • Ergonomics and Safety Training
  • Infection Control
  • Restroom Detailing
  • Customer Service
  • Laundry Management
  • Supply Inventory Management
  • Dusting
  • Guest Relations
  • Health and Safety Compliance
  • Mopping and Buffing Floors
  • Guest Amenity Replenishment
  • Upholstery Care
  • English Language Fluency
  • Watering Plants
  • Washing Windows
  • Polishing Surfaces
  • Exceptional Communicator
  • Teamwork
  • Housekeeping
  • Quality Assurance
  • Chemical Handling
  • Ironing Clothing
  • Vacuuming and Sweeping
  • Gardening Knowledge
  • Interior and Exterior Cleaning
  • Customer-Oriented
  • Dish Preparation
  • Quality Assurance Controls
  • Focused and Detail-Oriented
  • Exceptional Time Management
  • Hospitality Background
  • Closet Detailing
  • Cleaning Methods
  • Customer Service-Focused
  • Hardworking
  • Cleaning Light Fixtures
  • Complex Problem-Solving
  • Excellent Oral and Written Communication
  • Sanitization Techniques

Affiliations

I Love To Sing. I like Baseball, Football and NASCAR Racing . I also like out door active's

Languages

English
Professional

Certification

CPR Certified for adults and children and AED Certified.

Timeline

Housekeeper

Choice Hotels
11.2021 - 05.2022

Delivery Driver

Round Table Pizza, Inc
07.2016 - 03.2020

GED -

Cypress High School

Some College (No Degree) - survival skill

Mt Hood Collège
Tina Wilson