Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tina Wisenbaler

Morgantown,WV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Supervisor of Campus Service

WV University
02.2021 - Current
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Guided and supported faculty and staff in development of new programs.
  • Developed and implemented student success initiatives to recognize and encourage achievement.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved policies and procedures to maximize student safety and campus security.
  • Coordinated and supervised academic advising activities.

Campus Service Worker Lead

WV University
03.2017 - 02.2021
  • Swept, mopped, scrubbed, disinfected, waxed and polished floors, hallways, stairs and elevators.
  • Washed and cleaned walls, ceiling, doors, windows, radiators and ventilators.
  • Utilized brooms, mops, rags, brushes and powered scrubbing, buffing and waxing machines.
  • Replenished tissue, towels and soap for rest rooms.
  • Dusted and polished furniture, desks, tabletops, file cabinets and bookcases.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Campus Service Worker

WV University
03.2005 - 03.2017
  • Operated buffers and burnishers to clean and polish floors.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Swept, mopped, scrubbed, disinfected, waxed and polished floors, hallways, stairs and elevators.
  • Replenished tissue, towels and soap for rest rooms.
  • Dusted and polished furniture, desks, tabletops, file cabinets and bookcases.
  • Utilized brooms, mops, rags, brushes and powered scrubbing, buffing and waxing machines.
  • Washed and cleaned walls, ceiling, doors, windows, radiators and ventilators.

Supervisor of Operations

Pizza Plus
01.2001 - 06.2006
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and maintained relationships with external vendors and suppliers.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Interceded between employees during arguments and diffused tense situations.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Monitored front areas so that questions could be promptly addressed.

Education

High School Diploma -

Minor High School
Frostburg, MD
2009

Skills

  • Maintaining Clean Work Areas
  • Operational Procedures
  • Management
  • Positive Reinforcement Methods
  • Operational Efficiency
  • Project Requirements
  • Project Planning
  • Digital Filing
  • Team Leadership
  • Preventive Maintenance
  • Customer Service and Assistance
  • Campus Operations
  • Product Availability
  • Safety Standards
  • Employee Performance Evaluations
  • Daily Progress Reports
  • Business Operations
  • Job Assignments
  • Safety Procedures
  • Positive Learning Environment

References

Christina Togerson, Supervisor At WVU

(304)276-9404

Shauna Moore, Manager At Pizza Plus

(304)657-2648

Tami Johns

(304)692-5599

Timeline

Supervisor of Campus Service

WV University
02.2021 - Current

Campus Service Worker Lead

WV University
03.2017 - 02.2021

Campus Service Worker

WV University
03.2005 - 03.2017

Supervisor of Operations

Pizza Plus
01.2001 - 06.2006

High School Diploma -

Minor High School

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Tina Wisenbaler