Tina Wolfe
Cincinnati,OH
Summary
Experienced Medical Billing Specialist known for exceptional attention to detail and strong problem-solving abilities. Proven track record in processing insurance claims and assisting patients effectively, ready to enhance operational efficiency and support organizational goals.
Overview
18
18
years of professional experience
Work History
Medical Billing Specialist
Cardiology Consultants of South Georgia, Inc.
Thomasville, GA
06.2018 - 08.2025
- Entered CPT and ICD-10 codes to ensure accurate reimbursement for healthcare services.
- Processed insurance appeals and claim corrections to resolve denials efficiently.
- Maintained up-to-date knowledge of coding guidelines and insurance policies to optimize billing accuracy.
- Posted ERAs, insurance payments, and patient payments to maintain financial records.
- Assisted with Accounts Receivable reports to manage outstanding balances effectively.
- Supported end-of-day closing procedures to ensure accurate financial reporting.
- Processed medical billing claims for cardiology services, ensuring compliance with regulations.
- Educated patients on billing and insurance coverage options to enhance understanding.
Furniture Retail Associate
Big Lots
Thomasville, GA
08.2021 - 10.2022
- Assisted customers with product selection and provided exceptional service.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained store organization and cleanliness to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and objectives.
- Educated customers on promotions, sales, and loyalty programs effectively.
- Operated cash register to process payments from customers.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Customer Service Representative
Dillon Candy Company
06.2017 - 08.2018
- Responded to customer inquiries through phone, email, and retail store in a timely manner.
- Entered sales orders and processed invoices for wholesale and retail clientele.
- Oversaw retail store opening and closing responsibilities.
- Reconciled credit card transactions with precision.
- Applied various payment methods to customer accounts efficiently.
- Facilitated deposits via Remote Express Deposit programs.
- Supported mass mailing initiatives for company brochures targeting wholesale and retail customers.
- Ensured production staff received necessary documentation for daily tasks.
Team Member
Tractor Supply Company
03.2016 - 06.2017
- Operated cash register/computer by following cash, check and credit card procedures as established by the company
- Supported selling initiatives for add-ons, items of the month, rewards program and charitable organizations
- Processed customer refunds for damaged, defective or unwanted merchandise
- Assembled merchandise and completed Plan-O-Gram procedures
- Recovered merchandise in assigned areas
- Executed price changes and/or markdowns. Participated in mandatory freight process as assigned
- Performed janitorial duties as required
General Accounting
Shaw Center for Women's Health
06.2008 - 06.2015
- Electronically remitted insurance payments while ensuring accuracy and compliance.
- Reconciled cash, check, and electronic credit card payments to maintain financial integrity.
- Processed deposits utilizing remote deposit system for efficiency.
- Balanced financial batches within Practice Management system to ensure accurate reporting.
- Completed monthly close reports to provide timely financial insights.
- Reconciled bank records with Practice Management system and QuickBooks for consistency.
- Facilitated conversion of accounting software, Practice Management, and E.H.R. systems.
- Managed accounts payable by entering invoices and coding expenses appropriately.
Insurance Billing and Collections Specialist
Cardiology Consultants of South Georgia
05.2007 - 01.2008
- Adjudicated health insurance claims, maintaining compliance and efficiency.
- Processed electronic and paper-managed care claims with precision.
- Resolved patient inquiries regarding billing discrepancies promptly.
- Conducted collection efforts on uncollectible accounts to enhance recovery rates.
- Reviewed unpaid accounts for management referral to a collection agency.
- Compiled month-end reports while executing daily financial closings.
- Processed checks for patients and reimbursements to ensure accurate account handling.
- Generated monthly statements for patients, ensuring clear communication of balances.
Education
Business Courses -
Valencia Community College
Kissimmee, Florida01.2000
High School Diploma -
St. Cloud High School
St. Cloud, Florida05.1990
Skills
- Microsoft Office
- QuickBooks
- EHR and PM Software
- Copier
- Cash Register
- Scanner
- Credit Card Machine
- Telephone
- Computer
- Medical coding
- Insurance appeals
- Claims processing
- Billing software
- Regulatory compliance
- Healthcare billing
- Claims analysis
- Effective communication
Personal Information
Timeline
Furniture Retail Associate
Big Lots
08.2021 - 10.2022
Medical Billing Specialist
Cardiology Consultants of South Georgia, Inc.
06.2018 - 08.2025
Customer Service Representative
Dillon Candy Company
06.2017 - 08.2018
Team Member
Tractor Supply Company
03.2016 - 06.2017
General Accounting
Shaw Center for Women's Health
06.2008 - 06.2015
Insurance Billing and Collections Specialist
Cardiology Consultants of South Georgia
05.2007 - 01.2008
Business Courses -
Valencia Community College
High School Diploma -
St. Cloud High School