Tina Wright
Perry,GA
Summary
Proven Billing Manager with a track record of enhancing billing operations and reducing discrepancies at Consultants’ Pharmacy. Skilled in audit support and personnel oversight, I excel in streamlining processes, mentoring teams, and improving collections efficiency. Leveraged HIPAA knowledge and claims processing skills to achieve significant operational improvements.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Billing Manager
Consultants’ Pharmacy
10.2019 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Conducted performance reviews and implemented improvement plans.
- Worked with customers to develop payment plans and bring accounts current.
- Work collection for accounts over 90 days.
Billing Supervisor
ElderCare
03.2005 - 10.2019
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
- Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
- Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
- Facilitated monthly meetings with team members to discuss performance metrics, share best practices, and address any concerns or challenges faced during the billing cycle.
- Oversaw 5 pharmacy locations.
Billing Specialist
PharMerica
01.1991 - 03.2005
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Developed and maintained billing procedures to make timely payments.
Education
Word Processing Diploma -
Crandall Jr. College
Macon, GA08.1986
High School Diploma -
Perry High School
Perry, GA06.1984
Skills
- Audit Support
- Personnel Oversight
- Interest calculations
- Accounts receivable management
- HIPAA knowledge
- Collections experience
- Claims Processing
Certification
Certified Pharmacy Technician
Timeline
Billing Manager
Consultants’ Pharmacy
10.2019 - Current
Billing Supervisor
ElderCare
03.2005 - 10.2019
Billing Specialist
PharMerica
01.1991 - 03.2005
Word Processing Diploma -
Crandall Jr. College
High School Diploma -
Perry High School
Certified Pharmacy Technician
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