Tina Wright
Office Manager
Tayor ,UT
Summary
Dynamic Shop Manager at Crown Promotions with a proven track record in customer service and relationship building. Enhanced customer satisfaction through innovative marketing strategies and effective sales techniques. Skilled in inventory management and decision-making, fostering loyalty and driving store performance. Committed to creating engaging environments that promote positive customer experiences.
Overview
22
22
years of professional experience
Work History
Shop Manager
Crown Promotions
12.2019 - Current
- Maintained an inviting office environment for customers to stop and collect orders .
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in quicker job completion turnaround times to meet tight deadlines.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Developed new promotional campaigns to attract new customers.
- Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
- Participate in BNI (Business Network International). Networking group, meeting with other Managers and local business owners to discuss best practices and grow business.
- Increased customer loyalty by growing customer relationships and excellent customer service.
Recess Monitor / PE Teacher
Weber School District
08.2014 - 12.2019
- Coordinated fun events and special activities for students during recess, boosting overall morale and satisfaction.
- Maintained a clean and organized outdoor play area, allowing for safe movement and accessibility for all students.
- Improved playground safety by consistently monitoring student interactions and addressing potential conflicts.
- Established clear expectations for conduct during recess time through consistent reinforcement of rules and guidelines.
Assistant Preschool Manager
Preschool & Daycare Center
12.2011 - 08.2013
- Maintained professional, organized, and safe environment for employees and students. Handled multiple tasks a once, worked with teachers to set up the daily activities, managed monthly payments, enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality customer service.
Office Manager
Ogden Bay Reality
06.2003 - 07.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Listed new housing listing for agents.
Education
High School Diploma -
Roy High School
Roy06-1988
Skills
- Customer service
- Decision-making
- Customer engagement
- Relationship building
- Marketing strategies
- Customer relations
Timeline
Shop Manager
Crown Promotions
12.2019 - Current
Recess Monitor / PE Teacher
Weber School District
08.2014 - 12.2019
Assistant Preschool Manager
Preschool & Daycare Center
12.2011 - 08.2013
Office Manager
Ogden Bay Reality
06.2003 - 07.2007
High School Diploma -
Roy High School
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