Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tina Wright

Ash,NC

Summary

Dynamic professional with extensive experience at Walmart and Dollar General Store, excelling in cash handling and inventory management. Proven track record in training employees and enhancing customer service, resulting in improved sales performance. Adept at visual merchandising and resolving customer complaints with empathy, ensuring a positive shopping experience.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Dollar General Store
Longwood, NC
08.2019 - Current
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Trained new employees on store policies, procedures and customer service standards.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Certified Pharmacy Technician

Walmart
Wilming, NC
03.2013 - 11.2018
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Certified Anesthesia Tech

New Hanover Regional Medical Center
Wimington, NC
06.1999 - 11.2011
  • Administered blood, blood products and supportive fluids.
  • Provided assistance with transport of patients between operating rooms or other areas within healthcare facility.
  • Responded promptly to emergency situations involving cardiac or respiratory arrest.
  • Helped place intravenous infusion lines and invasive pressure monitoring devices.
  • Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
  • Demonstrated knowledge of sterile technique when performing duties associated with preparation of anesthetic agents.
  • Ensured proper functioning of monitoring devices such as pulse oximeters and end-tidal CO2 monitors.
  • Assembled procedure kits for blocks, central lines, arterial lines, blood product infusions and fiber optic scopes.
  • Assisted Anesthesiologists in airway management including intubation, laryngeal mask placement, tracheostomy tube insertion.
  • Supported patients with proper positioning for spinals and epidurals to enhance success and minimize risks.
  • Administered intravenous fluids as directed by Anesthesiologist or Registered Nurse.
  • Changed breathing tubing and suction canisters between cases.
  • Organized, stocked, and replenished anesthetic supplies for the operating room environment.
  • Took appropriate action for malfunctioning equipment and utilized bio-technicians if unable to troubleshoot problem.
  • Collected specimens from patients undergoing surgery as needed according to established protocols.
  • Coordinated and set up supplies and equipment for planned procedures.
  • Calibrated anesthesia delivery systems and monitors to conduct pretests.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Certified Pharmacy Technician

New Hanover Regional Medical Center
Wilmington, NC
05.1988 - 06.1999
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Answered telephones to respond to questions or requests.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
  • Prepared IV admixtures under the supervision of a licensed pharmacist.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Pharmacy Technician

Eckerd Drug Store
Wilmington, NC
07.1984 - 12.1988
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Operated cash registers to accept payments from customers.
  • Answered telephones to respond to questions or requests.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.

Education

High School Diploma -

John T Hoggard
Wilmington, NC
06-1986

Some College (No Degree) - Nursing

Cape Fear Community College
Wilmington, NC

Skills

  • Cash handling
  • Inventory management
  • Customer service
  • Employee training
  • Sales forecasting
  • Visual merchandising

Certification

  • Certified Pharmacy Technician #30292495 December 20, 2024 - December 31, 2026
  • South Carolina Registered Pharmacy Technician #70609 March 21, 2025 - June 30, 2025

Timeline

Assistant Store Manager

Dollar General Store
08.2019 - Current

Certified Pharmacy Technician

Walmart
03.2013 - 11.2018

Certified Anesthesia Tech

New Hanover Regional Medical Center
06.1999 - 11.2011

Certified Pharmacy Technician

New Hanover Regional Medical Center
05.1988 - 06.1999

Pharmacy Technician

Eckerd Drug Store
07.1984 - 12.1988

High School Diploma -

John T Hoggard

Some College (No Degree) - Nursing

Cape Fear Community College

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