Tina York
Senior Strategist | Executive
Irving,TX
Summary
Senior Strategist and Executive High-energy business leader with repeated success developing and mentoring high performing teams in the launch of leading-edge business solutions, implementing impact driven growth strategies. Over 15 years of sales and management experience in a variety of industries, with vast experience collaborating with teams, clients and leadership to identify strategic growth opportunities. Highly analytical thinker with capacity to think outside-of-the-box to determine best course of action for problem resolution and creating value. Ability to analyze and translate operational needs into actionable data-driven solutions, establishing a culture of collaboration to accomplish the mission. Global Strategic Alliances Executive Training & Development Strategic Partnerships Program Development High Stake Negotiations Organizational Restructuring Financial Analysis/P&L Mergers & Acquisitions Customer/Vendor Relations Risk Management Business Development Process Improvements Budget/Sales Forecasting Corporate Compliance Complex Change Management
Overview
13
13
years of professional experience
Work History
Director of Client Development
Polygon Group US
06.2021 - Current
- Conducted market research to identify new opportunities and target markets.
- Analyzed and studied market and business trends to recommend new strategies and prepare for upcoming changes.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Continually maintained and improved company's reputation and positive image in markets served.
- Led Technology & Solutions PowerPoint presentations to promote company products and services, both in-person and online via webcam.
- Influenced existing clients to purchase current and new services using persuasion tactics.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Executed and managed daily client development activities to increase client base. Closed $3M my first year with personal average of 100% YoY growth.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Represented company at various industry events, meetings and conferences to solidify existing and new client relationships.
- Established new business opportunities with targeted clients through prospecting, networking and closing techniques.
Director of Client Management
OneShare Health
04.2019 - 06.2021
- Strategically structure department to maximize efficiency and timeliness in responsiveness to client needs, strengthening systems, staff, and procedures to improve understanding of customers’ business objectives, ensuring highest standards of client satisfaction
- Develop and implement growth strategies, KPI’s, metrics, and reporting processes to achieve effectiveness, quality, and productivity of client success program, ensuring compliance with company policies and procedures, and government agencies laws and regulations pertaining to Healthcare
- Expertly guided Client Managers to maximize quality and professionalism in addressing client concerns and delivering best practice solutions
- Accelerate client revenue through identifying white space, expanding utilization of OneShare platform across client enterprise, implementing product cross sales, development of statement of work, and innovative marketing programs, increasing user adoption, engagement, and transaction growth.
- Moved seamlessly from strategic, innovative and big picture perspective to finest details and delivered operational success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Chief Executive Manager
Advanced North Texas Diagnostics
11.2017 - 04.2019
- Deliver strategic and practical advice for security operations at client locations.
- Designed and executed successful sales and marketing procedures using innovative strategies.
- Investigated customer feedback on measures and developed programs to boost market saturation based on results.
- Led business initiatives resulting in numerous multi-year contracts.
- Secured 98% satisfaction rate for all client services offered.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Corporate Administrator
Advanced North Texas Diagnostics
11.2016 - 11.2017
- Improved office operations by automating client correspondence, record tracking and data communications.
- Delivered quality patient diagnostic testing services
- Demonstrated exceptional contract negotiation skills, oversaw inventory and clinical project operations budget
- Facilitated and participated in corporate compliance projects and initiatives, conducting complex research, analysis, and review of compliance activities in alignment with appropriate standards, metrics, and established compliance and program policies
- Collaborated with General Council in development of compliance audit tools, checklists, and templates, ensuring development and implementation of Corrective Action Plans for audit deficiencies
- Accelerated company revenue through networking, cultivating new and existing business relationships, developing a pipeline of healthcare practitioners
- Drove business expansion and profitable revenue growth through introduction of ancillary services, and reconciliation of all medical billing issues
- Created reports, presentations and other materials for executive staff.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Chief Operating Officer
Karlan Capital Resources
01.2010 - 10.2016
- Executed successful sales and marketing strategies for large commercial construction companies in the Oil & Gas flow-back industry, offering quality products and services
- Served as project leader, directing team in successful selling strategies for tangible products and supplies, equipment rentals, and financing
- Facilitated company marketing processes including cold-calling, direct marketing, and organization of nationwide tradeshows to expand business
- Served as focal for federal civil investigations, efficiently responding to all inquiries and requests, ensuring compliance with regulatory agencies
- Developed strong business relationships with client decision makers, analyzing KPI’s and P&L, delivering insightful support and guidance throughout project lifecycle from acquisition to sales and marketing processes
- Maximized leadership and marketing skills, managing project lifecycle end-to-end, planning, orchestrating, and supervising teams from concept to completion, meeting critical timelines and budget constraints
- Catapulted client’s company growth to $150M valuation through innovative design of branding, marketing, and logos
- Optimized relationship-building skills fostering productive relationships with diverse cross-functional partners, and internal and external stakeholders, promoting culture of collaboration
- Launched Inside Sales Call Center for inbound and outbound calls, implemented CRM system, increasing efficiency and customer satisfaction
- Developed and implemented corporate business development process, increasing company sales by 33% within first year.
Education
PhD - Integrative Medicine
Quantum University
Bachelor of Business Administration -
University of California
Westwood, CASeries 7, 6, 63, 66 - Securities
STC
Merrill Lynch Lean Six Sigma Black Belt – Villanova University Professional Training World Global Economics - undefined
Texas A&M International University
Certification - Global Studies
Texas A&M International University
Laredo, TXNutritional Therapy -
Health Science Academy
Skills
- Technical Skills
- Microsoft Office Suite
- Cargo Wise
- Citrix
- Athena
- Care Cloud
- Millennium
- Salesforce
- Calyx Point
- Genesis
- Microsoft Publisher
- Squirrel Systems
- Power BI
- PowerPoint
- SharePoint
- Articulate 360
- Continued…
- Defining Company Vision
- Develop Business Structures
- Strategize Plans
- Build Revenue Streams
- Business Consulting
- Motivational Leadership
- Adaptable and Flexible
- Performance Optimization
- New Business Development
- Strategic Planning
- Customer Needs Assessments
- Change and Growth Management
- Approachable and Outgoing
- Sales Growth
- Innovative and Visionary
- Process and Procedure Refinement
- Risk and Mitigation Analysis
- Corporate Strategy and Development
- Leadership and People Development
- Profitability Improvement
- Mission and Vision
- Effective Communicator and Public Speaker
- Results Orientation
Timeline
Director of Client Development
Polygon Group US
06.2021 - Current
Director of Client Management
OneShare Health
04.2019 - 06.2021
Chief Executive Manager
Advanced North Texas Diagnostics
11.2017 - 04.2019
Corporate Administrator
Advanced North Texas Diagnostics
11.2016 - 11.2017
Chief Operating Officer
Karlan Capital Resources
01.2010 - 10.2016
PhD - Integrative Medicine
Quantum University
Bachelor of Business Administration -
University of California
Series 7, 6, 63, 66 - Securities
STC
Lean Six Sigma Black Belt – Villanova University Professional Training World Global Economics - undefined
Texas A&M International University
Certification - Global Studies
Texas A&M International University
Nutritional Therapy -
Health Science Academy
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