Tina Doyle-Hines
McKinney,TX
Summary
A seasoned professional with demonstrated expertise in mental health care, I've successfully managed and directed clinical operations at the Steven A. Cohen Military Family Clinic at Metrocare. With a solid foundation in conducting biopsychosocial assessments and providing evidence-based therapy, my leadership has enhanced the clinic's efficiency and client care standards. Skilled in crisis intervention and therapeutic communication, my tenure reflects a commitment to excellence and compassionate service.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant Clinic Director
Steven A. Cohen Military Family Clinic at Metrocare
01.2023 - 01.2024
- Oversees Intake Coordinators, conducts routine staffing of incoming clients, triaging needs, and assigning cases
- Oversees Case Managers to ensure effective coordination between clinicians, intake staff, and case management staff related to case management needs
- Provides direct client care by conducting assessments to clarify diagnosis and providing therapeutic services to Veterans, service members, or family members
- Participates in research for provision of clinical supervision to trainees, oversees clinicians providing group and individual clinical supervision and oversight of use of evidence-based practices, including enrollment in training opportunities.
Clinician
Steven A. Cohen Military Family Clinic at Metrocare
01.2021 - 01.2023
- Conduct Biopsychosocial Assessments and provide psychotherapy for active duty, reservist/guard, post 9/11 veterans, and their family members
- Provides evidence-based treatment and assessment for veterans and their families
- Performs and document patient's screenings, psychosocial assessments, progress, and referral information
- Conducts clinical intake assessments for veterans and family members as needed
- Provides individual, couples, and family psychotherapy to clients with a focus on delivering evidence-based treatments
- Collaborates and coordinates with the caregiver, physician, director, case management, and all other disciplines to provide the best care to clients as needed
- Attend weekly clinical, supervision, and administrative meetings
- Provide services via telehealth platform as needed
- Assists with training and research
- Provision of occasional community presentations related to the mission of the clinic.
Intake Coordinator
Steven A. Cohen Military Family Clinic at Metrocare
01.2020 - 01.2021
- Provide information for services and support for veterans and/or their family members
- Screen potential clients by telephone, video, and/or walk-in for service eligibility
- Provide information on support and services provided by the clinic
- Triages immediate needs in response to crisis situations
- Liaises with clinicians and staff to meet referral needs
- Obtains release of information, consents, and other necessary forms during the intake process
- Maintain confidentiality of information concerning veterans and family members
- Maintain required productivity levels as outlined in Center policies
- Document clinical activities in an electronic health record within 24 hours of providing service and in other recordkeeping systems as required.
Assessment Specialist
Changes McKinney
01.2019 - 01.2020
- Provide a comprehensive assessment and quality therapeutic care to clients seeking treatment of substance abuse, dual diagnosis, and psychiatric or emotional disorders.
Counselor
Gearing Up
01.2017 - 01.2019
- Provide counseling and guidance to individuals, couples, families, and groups who are dealing with issues that affect their mental health and well-being.
Case Manager Veterans Admissions
UT Health School of Nursing
01.2015 - 01.2017
- Manage recruitment, admission, and degree planning for veteran BSN program
- Counsel veteran students on personal, financial, housing, GI Bill certification, and military benefits
- Plan and conduct new student orientation for VBSN program and UT Health School of Nursing.
Therapist
Regenerations Counseling Services
01.2015 - 11.2015
- Provide comprehensive, social, and behavioral health care focusing on social, emotional, spiritual, and cognitive growth and development
- Provide psychotherapy for children, adolescents, adults, and families.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
Therapist
QCI Behavioral Health
10.2014 - 01.2015
- Conduct initial psychosocial interviews of new clients, psychotherapy for both outpatients and mobile treatment clients
- Team leader for multidisciplinary team
- Guide community support staff and registered nurse in providing mental health home care, case management, and community support.
Crisis Counselor
So Others Might Eat (SOME)
01.2014 - 10.2014
- Provide crisis prevention, intervention, counseling, and case management services to residents in need of psychiatric stabilization and addiction treatment services
- Coordinate with community core service agencies to provide Mental Health Rehabilitation Services
- Provide assistance with Adult Living Skills and oversight of daily residential operations.
U.S Air Force Medical Service Corps Officer (Retired)
06.1997 - 06.2010
- Manage direct client care processes to include referral management, client appointing, and records management
- Develop, prioritize, and oversee annual budget of $17M+, manage 200+ military and civilian personnel authorizations
- Oversee $5.1M contract; ensured continuous client care and clinical operations
- Coordinate readiness deployment preparedness training for 44 medical specialties and 400+ mobility personnel
- Executive Officer – Approve, organize, prepare, and track command-level correspondence, performance evaluations, and awards
- Instructed/Mentored 180 Medical Service Corps officers annually in graduate level healthcare administration leadership.
Mental Health Technician
U.S. Air Force
07.1989 - 05.1997
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Education
Master of Arts - Community Mental Health Counseling
Argosy University
Washington, DC12.2013
Master of Science - Health Services Administration
Central Michigan University
Mt. Pleasant, MI08.1994
Bachelor of Arts - Psychology
Stephen F. Austin State University
Nacogdoches, TX12.1988
Skills
- Excellent mental health skills - Easily establishes therapeutic relationships, manage client sessions, able to communicate effectively, provide skillful assessments, appropriate diagnosis and treatment planning/execution
- Exceptional conceptual skills - Knowledgeable of counseling techniques and theories
- Outstanding professional skills and conduct - Demonstrates ethical practice standards, applies current documentation and record-keeping standards and culturally responsive
- Admirable professional management - Maintains appropriate personal and professional boundaries and understand importance of own values, experiences and biases on session dynamics and case conceptualization
Certification
- Licensed Professional Counselor - Supervisor, Texas – 77432
- National Certified Counselor - NBCC
- Distance Credentialed Counselor
Affiliations
- American Counseling Association – Member
- American Mental Health Counselors Association - Member
- Texas Counseling Association – Member
Timeline
Assistant Clinic Director
Steven A. Cohen Military Family Clinic at Metrocare
01.2023 - 01.2024
Clinician
Steven A. Cohen Military Family Clinic at Metrocare
01.2021 - 01.2023
Intake Coordinator
Steven A. Cohen Military Family Clinic at Metrocare
01.2020 - 01.2021
Assessment Specialist
Changes McKinney
01.2019 - 01.2020
Counselor
Gearing Up
01.2017 - 01.2019
Case Manager Veterans Admissions
UT Health School of Nursing
01.2015 - 01.2017
Therapist
Regenerations Counseling Services
01.2015 - 11.2015
Therapist
QCI Behavioral Health
10.2014 - 01.2015
Crisis Counselor
So Others Might Eat (SOME)
01.2014 - 10.2014
U.S Air Force Medical Service Corps Officer (Retired)
06.1997 - 06.2010
Mental Health Technician
U.S. Air Force
07.1989 - 05.1997
Master of Arts - Community Mental Health Counseling
Argosy University
Master of Science - Health Services Administration
Central Michigan University
Bachelor of Arts - Psychology
Stephen F. Austin State University
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