Tinae Pontoon

Dedicated Dental Assistant with proven expertise in customer service and team management. Adapts sales skills to enhance patient interactions and support, ensuring detailed attention and care in dental procedures. Committed to leveraging communication abilities and a supportive approach to contribute effectively in a fast-paced dental environment.

• Identified growth opportunities in high-potential accounts, leading to a 12% sales revenue boost.
• Increased client acquisition through strategic networking and cold calling.
• Proactively addressed client concerns, enhancing customer satisfaction and retention.
• Resolved complex customer issues, boosting satisfaction and retention through proactive strategies.
• Increased sales revenue by identifying needs and recommending tailored products.
• Maintained high call volume management, ensuring timely and effective resolutions.
• Enhanced team performance with continuous training, fostering a collaborative environment.
• Established individualized fitness programs, achieving significant client progress.
• Performed fitness evaluations, customizing efficient workout plans.
• Guided nutritional regimes, enhancing overall client health.