Summary
Skills
Work History
Education
Certification
0b
Tina Goodner

Tina Goodner

End-to-end Business Manager
Brownsville,TX

Summary

Detail-oriented entrepreneur successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations, driving positive change, and marketing.

Skills

  • Operations Management and Oversight
  • Documentation And Reporting
  • Hiring and staffing development
  • Business Planning
  • Staff Training and Development
  • Payroll Processing
  • Budget Development
  • Marketing Strategy Development
  • Strong Work Ethic
  • Dependable and reliable
  • Customer-Oriented

Work History

Owner/Operator

Lemon Dreamy LLC
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
  • Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.

2nd Vice Commander

American Legion Post 166
  • Developed and implemented comprehensive strategic plans to drive growth, profitability, and long-term success for multi-million dollar company.
  • Steered the organization toward long-term sustainability by maintaining a clear vision for future growth opportunities.

Executive Board Member - Secretary

Veterans Council
  • Achieved board objectives by strategically aligning resources and initiatives with organizational goals.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.

HUC

PAM Health North
  • Perform hospital admissions and discharges to include EMR records as well as create paper charts
  • Set up medical appointments outside of the facility and schedule and coordinate patient transportation
  • Provide support to staff and patients in the COVID-19 Unit
  • Work with administration, staff, central supply, and visitors
  • Answer multi-line phones, and scan in legal documents.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.

Vice President

Victoria Art League
  • Operating under The Art League's Articles of Incorporation and By-Laws, are responsible for setting overall policies; monitoring the organization's financial health, operations, and overall performance; and assuring the availability of resources needed for The Art League's operations.
  • Achieved board objectives by strategically aligning resources and initiatives with organizational goals.
  • Promoted a culture of accountability, transparency, and ethical conduct throughout the organization.

EMT

National Care EMS
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Assess a patient's condition and determine a course of treatment
  • Transport patients to the emergency department of a hospital or other healthcare facility in a commercial vehicle
  • Precisely document medical care that was given to patients
  • Inventory, replace, and clean supplies and equipment after use.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Office Manager

Freedom Oil & Equipment
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Education

EMT -

College of the Albemarle
ELIZABETH CITY, NC
06.2011

Certification

  • TWIC card - Current
  • Driver License Class C - Current
  • Food Handler Manager Certificate - Current
  • TABC Seller/Server Certificate - Current
  • US Passport - Current

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Tina GoodnerEnd-to-end Business Manager