Analytical problem-solver with excellent communication skills. Effective at interviewing clients, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.
Hi, I’m
Tina L. Saunders
Grand Prairie,TX
Summary
Overview
15
years of professional experience
Work History
New York Life Remote
Claims Representative
04.2022 - 01.2023
Job overview
- Interviewed policyholders to verify information and obtain additional details.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Tracked time keeping for FMLA, Long Term Disability, Short Term Disability as well as Paid Family Leave.
Attorney David S. BarnsRemote
Paralegal
04.2020 - 02.2022
Job overview
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
Attorney William A. Pigg, PLLCDallas, TX
Paralegal
03.2017 - 01.2019
Job overview
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Managed billable hour tracking, payroll, client invoicing and schedules for 5 attorney office.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
Grand Prairie ISDGrand Prairie, TX
Administrative Assistant
11.2007 - 06.2011
Job overview
- Managed district wide STARR/EOC state testing as well as trained the staff of all campuses.
- Organized and implemented district wide Credit by Exam along with Kindergarten Acceleration testing.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Education
Arlington Career InstituteGrand Prairie, TX
Paralegal
09.2006
University Overview
Skills
- Data Communications
- Policy Modification
- Work Organizing and Prioritizing
- Policy and Procedure Explanations
- Regulatory Compliance Adherence
- Excellent Administrative Abilities
- Documentation Research
- Electronic Authorization Processing
- Microsoft Office
- Team Meetings
Timeline
Claims Representative
New York Life
04.2022 - 01.2023
Paralegal
Attorney David S. Barns
04.2020 - 02.2022
Paralegal
Attorney William A. Pigg, PLLC
03.2017 - 01.2019
Administrative Assistant
Grand Prairie ISD
11.2007 - 06.2011
Arlington Career Institute
Paralegal