TINA LY CHRISTENSEN
San Diego,CA
Summary
Experienced Credit Manager knowledgeable about creditworthiness and document review. Highly effective at optimizing credit policies to building and managing a successful credit and collections team.
Overview
17
17
years of professional experience
Work History
Corporate Credit & Finance Manager
HAWTHORNE MACHINERY, INC
09.2018 - Current
- Oversee Credit, Collections and Finance department servicing San Diego, Hawaii and Guam territory for a Caterpillar dealership
- Manage and implement credit and collections strategy and accountable for credit granting process for $600 million dollar in sales and over 1000+ credit customer base
- Oversee training and development for new and existing Credit Representatives
- Provide regular updates to the Vice President and CFO on staffing overview, aging review, and risk.
- Compiled data critical to analysis of annual bad debt.
- Maintain and build relationships with new and existing customers
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Oversaw reporting, documentation and analyze account portfolio
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
Director of Credit and West Coast Operations
STONEPEAK CERAMICS, INC
04.2018 - 09.2018
- Lead and direct the credit and collections team to meet and exceed industry standard and performance within the credit department Oversee 2000+ credit customer base domestically and internationally with annual sales of over $300 million between five divisions
- Review quarterly financial and credit reports for top customers to implement action plans needed
- Monitor weekly cash report provided by the A/R department to ensure proper cash flow
- Build and maintain a close relationship with key business partners
- Ensure compliance requirements are met
- Provide leadership and support to all management staff in west coast locations
- Ensure high-quality relationships with vendors and customers
- Work directly with the Vice President of Operations to develop strategies and business plans to improve operations for all west coast locations
- Developed systems and procedures to improve operational quality and team efficiency.
Credit and Office Manager
StonePeak Ceramics
01.2011 - 04.2018
- Manage the credit department nationally and train credit staff in order to meet goals and company policy
- Manage the operations and relations between the credit department with sales, customer service, and warehouse/distribution in the corporate Anaheim office
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Develop policies and procedures to better improve business operations
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Accounting Assistant
StonePeak Ceramics
01.2010 - 01.2011
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Accounts Payable Coordinator
EXTREME SUPPLY
04.2007 - 01.2010
- Maintain relations with vendors Reconcile vendor accounts for payment Provide financial monthly reports
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Processed check disbursements and reconciled related ledger.
- Completed month-end closings with journal entries and reconciling accounts.
- Verified validity of charges listed on payment orders for yearly audits.
- Assisted project managers and operations staff with accounting expertise.
Administrative Assistant
RETIREMENT PLANNING ADVISORS
08.2007 - 04.2008
- Assist in all administrative duties Provide a welcoming environment for clients and assist with any questions Assist CEO in presentations and meetings
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Master of Science - Business Administration
CHAPMAN UNIVERSITY, GEORGE L. ARGYROS SCHOOL OF BUSINESS
Orange, CABachelor of Science - Business Management
CALIFORNIA STATE UNIVERSITY
DOMINGUEZ HILLS Carson, CASkills
- Risk Analysis
- Strategic Risk Management
- Debt Recovery
- Microsoft Access
- Creditworthiness Evaluations
- Policy Implementation
Timeline
Corporate Credit & Finance Manager
HAWTHORNE MACHINERY, INC
09.2018 - Current
Director of Credit and West Coast Operations
STONEPEAK CERAMICS, INC
04.2018 - 09.2018
Credit and Office Manager
StonePeak Ceramics
01.2011 - 04.2018
Accounting Assistant
StonePeak Ceramics
01.2010 - 01.2011
Administrative Assistant
RETIREMENT PLANNING ADVISORS
08.2007 - 04.2008
Accounts Payable Coordinator
EXTREME SUPPLY
04.2007 - 01.2010
Master of Science - Business Administration
CHAPMAN UNIVERSITY, GEORGE L. ARGYROS SCHOOL OF BUSINESS
Bachelor of Science - Business Management
CALIFORNIA STATE UNIVERSITY
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