Tina M. Mola
Elmwood Park,IL
Summary
Proven track record in enhancing operational efficiency and employee retention by over 20% at Leo's Gluten Free, showcasing exceptional office management and relationship-building skills. Expert in document management and customer service, adept at fostering vendor relations and streamlining office operations for improved productivity. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Office Manager/Quality Control Manager
Leo's Gluten Free
04.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
- Inspected products and worker progress throughout production.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Accounting Assistant
Primax Recoveries
02.1998 - 04.2004
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Supported management by processing invoices and documents with consistent on-time delivery.
Education
No Degree - Architecture
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.1988
High School Diploma -
Alvernia High School
Chicago, IL05.1987
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Scheduling and calendar management
- Document Management
- Relationship Building
- Account Reconciliation
- Staff Management
- Employee Supervision
- Scheduling Coordination
- Inventory Control
Certification
HACCP Certified - Hazard Analysis Critical Control Certified
Timeline
Office Manager/Quality Control Manager
Leo's Gluten Free
04.2014 - Current
Accounting Assistant
Primax Recoveries
02.1998 - 04.2004
No Degree - Architecture
City Colleges of Chicago - Wilbur Wright College
High School Diploma -
Alvernia High School
Similar Profiles
JACOB STERNJACOB STERN
Warehouse Manager at Gluten Free Palace - Gluten Free ShoppingWarehouse Manager at Gluten Free Palace - Gluten Free Shopping
JENIFER GILEJENIFER GILE
Event and Catering Manager at Mason Dixon Bakery - A Gluten Free BakeryEvent and Catering Manager at Mason Dixon Bakery - A Gluten Free Bakery
JENNIFER KOVALJENNIFER KOVAL
Sales associate at Gluten Free BakerySales associate at Gluten Free Bakery
JARED DelgadoJARED Delgado
Certified Ophthalmic Technician at Kovach Eye InstituteCertified Ophthalmic Technician at Kovach Eye Institute
Joseph AccardoJoseph Accardo
Seasonal Worker at Cook County Forest PreserveSeasonal Worker at Cook County Forest Preserve