Tina M. Payne
Twinsburg,OH.
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Proficiently manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
16
16
years of professional experience
Work History
Accounts Payable Specialist
Express Employment
Twinsburg, Ohio
04.2022 - Current
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reached out to vendors to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
Customer Service
Glavin Industries
Solon, OH
07.2021 - 03.2022
- Handled calls and emails promptly to provide product information, pricing and delivery information.
- Processed purchase orders, quotes and managed all order related paperwork.
- Assisted and supported the sales team.
Business Office Assistant/Bookkeeper
Legacy Health Services
Parma, OH
02.2013 - 12.2020
- Provided administrative assistance to the Business Office at Pleasant Lake Villa skilled nursing facility
- Accounts Receivable posted payments from insurance carriers
- Followed up on claim status with insurance carriers to obtain payment for facility.
- Submitted co-insurance claims electronically for payment
- Accounts Payable processed invoices and handled discrepancies with outside vendors
- Banker for resident trust fund accounts via Resident Funds Management System (RFMS)
- Reconciled and balanced monthly accounts including petty cash
- Provided excellent customer service while answering phones and greeting visitors.
Customer Service Representative
Progressive Insurance
Mayfield Heights, OH
08.2011 - 02.2013
- Provided excellent communication skills in a 24- hour call center environment while helping customers with insurance needs.
Leasing Agent
Millennium Management
Streetsboro, OH
06.2005 - 04.2011
- Showed apartment homes to potential tenants
- Performed credit and background checks
- Maintained weekly and monthly marketing reports.
Education
Bachelor of Science - Public Health
Kent State University
Kent, OHTimeline
Accounts Payable Specialist
Express Employment
04.2022 - Current
Customer Service
Glavin Industries
07.2021 - 03.2022
Business Office Assistant/Bookkeeper
Legacy Health Services
02.2013 - 12.2020
Customer Service Representative
Progressive Insurance
08.2011 - 02.2013
Leasing Agent
Millennium Management
06.2005 - 04.2011
Bachelor of Science - Public Health
Kent State University
Similar Profiles
KEATON BURKKEATON BURK
Labor Worker at Express EmploymentLabor Worker at Express Employment
Traves Turner JrTraves Turner Jr
Mover/Loader at Express EmploymentMover/Loader at Express Employment
Tiffany HerrmannTiffany Herrmann
Church Admin Assistant at Express EmploymentChurch Admin Assistant at Express Employment
Bradley PopwellBradley Popwell
Construction Cleanup at Express EmploymentConstruction Cleanup at Express Employment
Danielle CalvettaDanielle Calvetta
Bartender at Forage Public HouseBartender at Forage Public House