Tina M. Willis
New Bern,NC
Summary
Experienced with family advocacy and community resource coordination, ensuring comprehensive support to families. Utilizes strong communication and problem-solving skills to effectively address client needs. Track record of successful community outreach and collaboration with service providers.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Family Service Advocate
Coastal Community Action Inc.
New Bern, NC
10.2021 - Current
- Managed an active caseload of more than 100 families by assessing client needs and developing service plans that enhanced family stability and self-sufficiency through effective coordination of community-based resources.
- Coordinated services and referrals with community partners, including the Department of Social Services, Employment Security Commission, Vocational Rehabilitation, and nonprofit agencies, to effectively connect clients with vital resources.
- Maintained accurate electronic case records, ensuring compliance with federal, state, and agency regulations while documenting services and participant progress to demonstrate program impact.
Education Support Specialist
Onslow County Schools
Jacksonville, NC
06.2012 - 10.2021
- Collaborated with therapists, school personnel, and community agencies to coordinate support services and advocate for students with exceptional needs.
- Maintained accurate student records and documentation in compliance with educational policies, Individual Education Program (IEP) requirements, and administrative guidelines.
- Implemented individualized educational and behavioral support plans for students in grades K–5, providing one-on-one assistance and contributing to student progress assessments.
Workforce Readiness Specialist
Craven County Schools
New Bern, NC
06.2010 - 06.2012
- Assisted 60+ students with disabilities in developing employment readiness skills through job applications, resumes, cover letters, timesheets, and workplace expectations, enhancing their preparedness for successful employment.
- Collaborated with educators and support staff to implement Individualized Education Program (IEP) goals, monitor student progress, and facilitate successful transitions from school to post-secondary education and employment.
- Maintained organized student records and documentation, providing individualized instructional support to ensure compliance with educational requirements and student service plans, facilitating effective student progress.
Exceptional Children's Teacher
Craven County Schools
New Bern, NC
06.2006 - 06.2010
- Managed caseload as case manager and lead interim special education teacher, developing and implementing Individualized Education Programs (IEPs) and coordinating services to enhance the success of more than a dozen students.
- Collaborated with speech and occupational therapists, counselors, and caseworkers to assess student needs and develop individualized support strategies.
- Monitored student progress and ensured compliance with educational policies and IEP requirements through precise documentation and ongoing communication with families and educational teams.
Special Education Instructional Specialist
Craven County Schools
Havelock, NC
08.2003 - 06.2006
- Provided specialized instruction and behavioral support for 12-16 middle school students with emotional and behavioral disabilities, applying best practices learned through ongoing professional development.
- Implemented individualized interventions and instructional strategies from students' Individualized Education Programs (IEPs) to enhance academic, behavioral, and social development.
- Collaborated with teachers and support staff in cross-categorical and self-contained classrooms to assess student needs and coordinate services, resulting in improved educational outcomes.
Youth Services Coordinator
Twin Rivers YMCA
New Bern, NC
05.2000 - 08.2003
- Collaborated with teachers to monitor student progress and address academic and behavioral needs, providing individualized support to enhance student success.
- Coordinated educational activities, homework assistance, special projects, and field trips to promote academic achievement and positive youth development.
- Led operations of after-school program by supervising and mentoring team of four assistant counselors, fostering a safe and supportive learning environment.
Education
Associate of Arts - General Education
Craven Community College
New Bern, NC05.2003
Bachelor of Science - Human Services Management
University of Phoenix
Tempe, AZ01.2011
Certification
Crisis Prevention Intervention
Communication Styles and Skills
Cultural Competence and Racial Bias
Coronavirus Awareness
Child Abuse Mandatory Reporting
Child Abuse Identification and Reporting
Human Trafficking
Timeline
Family Service Advocate
Coastal Community Action Inc.
10.2021 - Current
Education Support Specialist
Onslow County Schools
06.2012 - 10.2021
Workforce Readiness Specialist
Craven County Schools
06.2010 - 06.2012
Exceptional Children's Teacher
Craven County Schools
06.2006 - 06.2010
Special Education Instructional Specialist
Craven County Schools
08.2003 - 06.2006
Youth Services Coordinator
Twin Rivers YMCA
05.2000 - 08.2003
Associate of Arts - General Education
Craven Community College
Bachelor of Science - Human Services Management
University of Phoenix