Tinamarie Kelly
Patchogue,NY
Summary
Adept at enhancing office efficiency and improving customer relations; seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Auto Transport Coordinator
Go Auto Plane, LLC
02.2013 - 06.2024
- Acted as first point of contact and set appointments for prospective clients.
- Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
- Provided detailed information about available services and requirements.
Special Education Advocate
Self Employed Services
03.2004 - 04.2007
- Conducted research on evidence-based practices in special education advocacy, using findings to inform instructional approaches.
- Assisted in the development of transition plans for students moving from one educational setting to another, ensuring continuity of support.
Dental Receptionist
Dr. Lillian Nawrocki, DDS
04.1996 - 05.1998
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Dental Receptionist
Plaza Dental Center
01.1987 - 03.1994
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
Education
Bachelor of Arts - Political Science And Government
SUNY Stony Brook
Stony Brook, NY05.1989
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY08.1982
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
Certification
Federally Funded Program to create a replicable curriculum for Special Education Advocates to assist parents optimize services and educational outcomes for children with special needs. Completed a successful Internship with Autism specialist Gary Mayerson, ESQ, NYC
Timeline
Auto Transport Coordinator
Go Auto Plane, LLC
02.2013 - 06.2024
Special Education Advocate
Self Employed Services
03.2004 - 04.2007
Dental Receptionist
Dr. Lillian Nawrocki, DDS
04.1996 - 05.1998
Dental Receptionist
Plaza Dental Center
01.1987 - 03.1994
Bachelor of Arts - Political Science And Government
SUNY Stony Brook
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
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