Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tinamarie Santos

Camden,New Jersey

Summary

Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Virtua Cardiology
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.

Patient Service Representative

Professional Health Staffing
08.2022 - 03.2023
  • Oversaw in-person and curbside patient COVID-19 registration, processing, and screening
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols
  • Assisted patients in filling out check-in and checked vitals
  • Verified insurance eligibility and coverage for patients

Patient Service Representative

Jefferson Primary & Specialty Care
02.2022 - 08.2022
  • Took copayments and compiled daily financial records
  • Verified insurance eligibility and coverage for patients
  • Assisted patients in filling out check-in and payment paperwork
  • Collected and documented patient medical information such as blood pressure and weight
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations

Remittance Processing Associate II

Fidelity Information Service
06.2019 - 12.2021
  • Handled day-to-day accounting processes to drive financial accuracy
  • Coordinated and set-up maintenance activities for the remittance processor and related equipment

Certified Home Health Aide

Confident Care
04.2013 - 09.2019
  • Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions
  • Administered medication as directed by physician

ED Financial Counselor / Eligibility Department

Paths, LLC
07.2016 - 11.2017
  • Effectively communicated with clients about payment needs or financial assistance and kept updated, detailed and accurate ledgers

Medical Secretary

Nueva Vida Behavioral Health
08.2013 - 06.2016
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability

Education

High School Diploma -

Certified Clinical Medical Assistant -

American Training Center
Pennsauken, NJ
03.2023

Skills

  • Bilingual (Spanish & English)
  • Patient Care & Scheduling
  • Secretarial & Clerical
  • Vital Signs
  • Communication
  • Customer Service
  • Medical Terminology
  • Venipuncture
  • Infection Control
  • Microsoft Software

Certification

  • Certified Clinical Medical Assistant (CMAC)
  • Certified Phlebotomy Technician (PTC)
  • Certified Electrocardiogram Technician (ETC)
  • Basic Life Support (BLS)
  • Health Insurance Portability Act Certificate (HIPAA)

Timeline

Certified Medical Assistant

Virtua Cardiology
05.2023 - Current

Patient Service Representative

Professional Health Staffing
08.2022 - 03.2023

Patient Service Representative

Jefferson Primary & Specialty Care
02.2022 - 08.2022

Remittance Processing Associate II

Fidelity Information Service
06.2019 - 12.2021

ED Financial Counselor / Eligibility Department

Paths, LLC
07.2016 - 11.2017

Medical Secretary

Nueva Vida Behavioral Health
08.2013 - 06.2016

Certified Home Health Aide

Confident Care
04.2013 - 09.2019

Certified Clinical Medical Assistant -

American Training Center

High School Diploma -

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