Summary
Overview
Work History
Education
Skills
Timeline
Personal Skills
Hobbies and Interests
What Humanitarian Causes Matter to me?
Licensure & Certification
Technical Skills
Portfolio
Volunteer Experience
Generic
Bettina M. Thomas

Bettina M. Thomas

Innovator
Charlotte,North Carolina

Summary

Transformational team member, experienced across multiple industry verticals, including education, health, and case management. Results-driven with years of experience in project coordination, curriculum development, and collaborating with cross-functional teams. Specializing in compassionate, innovative, resourceful, and culturally-sensitive crisis de-escalation strategies and PR rebranding techniques. Driven to ensure objectives are met within the timeframe allotted.

Overview

19
19
years of professional experience

Work History

Educator

Charlotte Mecklenburg School District
Charlotte , NC
08.2022 - Current
  • Consulted 2 times per month with 5 team members to ensure appropriate training for 150 learners
  • Authored, lectured and assessed over 75 differentiated and engaging lessons
  • Tracked 18 learner’s growth weekly on 60 data points and altered lessons based on assessments
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Insurance Broker & Licensing Instructor

Independent Insurance Agent
Columbia, SC
08.2020 - 08.2022
  • Built relationships with external parties, such as carriers, vendors, and regulators.
  • Ensured compliance with all applicable laws and regulations.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Calculated quotes and educated potential clients on insurance options.
  • Negotiated with underwriters to secure favorable terms on behalf of clients.

Patient Care Coordinator & Parent Educator

Sterling Sharpe Pediatrics (Parents as Teachers)
Columbia, SC
12.2016 - 08.2020
  • Liaised effectively with patients, doctors and staff members
  • Organized special events for patients and families
  • Scheduled evaluations and procedures for patients.
  • Knowledge of community resources and the social services system
  • Demonstrated competency working across socio-economic, racial, and cultural differences.
  • Ability to face challenges with creativity and empathy
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Worked closely with patients to deliver excellent and direct individualized patient care.

Preschool Director & Teacher

Lexington County Head Start (Parents as Teachers)
Lexington, SC
09.2014 - 12.2016
  • Serve as an advocate and liaison between students, homes, schools, family services, courts, child protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
  • Inform businesses, community groups, and governmental agencies about educational needs, available programs, and program goals.
  • Participated in local job fairs and recruitment events for prospective hiring
  • Conducted research on emerging perspectives in childhood education to improve upon school policies and curriculum.
  • Established school policies and communicated to staff and parents for well-coordinated and high-quality daily operations.

Family Advocate & Parent Educator

Florence School District One
Florence, SC
08.2013 - 08.2014
  • Counsel individuals, groups, families, or communities regarding issues of mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
  • Begin coaching clients individually, as families, or in groups, assessing their situations, capabilities, and challenges, to determine what services are required to meet their needs and obtain best outcomes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Collaborated with families to assist in growth, development, and education to increase potential.
  • Developed and implemented strategies to reduce and prevent family conflict.

Kindergarten Teacher

Saint Anthony's School
Florence, SC
08.2012 - 08.2013
  • Use a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities, etc.) to motivate and stimulate children’s abilities.
  • Implemented focused lessons for literacy readiness highlighting phonics, language comprehension and writing abilities.
  • Referred students with suspected learning delays to appropriate support personnel.
  • Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
  • Reported to parents and administration about student progress.

Project Manager & Training Instructor

Better Learning Solutions
Darlington, SC
08.2005 - 08.2012
  • Developed newsletters and various public relations tools for community distribution.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Education

Bachelor's Degree - Early Childhood Ed

Francis Marion University
Florence, SC
05.2012

Skills

  • eLearning Development
  • Instructional Design
  • Curriculum Development
  • LMS Administration
  • Training and Development
  • Information Technology
  • Training Manual & Materials
  • Educational Technology
  • Resource Development
  • Community Relations
  • Project Management
  • Market Research
  • Industry trends
  • Staff presentations

Timeline

Educator

Charlotte Mecklenburg School District
08.2022 - Current

Insurance Broker & Licensing Instructor

Independent Insurance Agent
08.2020 - 08.2022

Patient Care Coordinator & Parent Educator

Sterling Sharpe Pediatrics (Parents as Teachers)
12.2016 - 08.2020

Preschool Director & Teacher

Lexington County Head Start (Parents as Teachers)
09.2014 - 12.2016

Family Advocate & Parent Educator

Florence School District One
08.2013 - 08.2014

Kindergarten Teacher

Saint Anthony's School
08.2012 - 08.2013

Project Manager & Training Instructor

Better Learning Solutions
08.2005 - 08.2012

Bachelor's Degree - Early Childhood Ed

Francis Marion University

Personal Skills

  • Innovative Strategy
  • Time Management
  • Cultural sensitivity
  • Emotional intelligence
  • Multi-level collaboration
  • Negotiation
  • Compassion
  • Deescalation
  • Organized
  • Self-starter
  • Agile in fast-paced environment
  • Healthcare Compliance
  • Quality Assurance
  • Data Analysis

Hobbies and Interests

  • Live Music
  • Live Theater
  • Travel
  • Art Galleries
  • Museums
  • Shopping
  • Spa Days
  • Thrift Stores
  • Antiques
  • Food Halls
  • Graphic Design
  • Netflix
  • Movies
  • Documentaries

What Humanitarian Causes Matter to me?

  • Children
  • Education
  • Human Rights
  • Civil Rights and Social Action
  • Disaster and Humanitarian Relief
  • Economic Empowerment
  • Environment
  • Poverty Alleviation
  • Animal Welfare
  • World Peace
  • The Aging Elderly Population

Licensure & Certification

North Carolina DPI

Teacher Certification

North Carolina DHHS

Certified Nursing Assistant

South Carolina Department of Insurance

Licensed Insurance Agent 

(Life, Health and Medicare)

Technical Skills

♦ 𝐓𝐞𝐚𝐜𝐡𝐢𝐧𝐠 / 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: Exceptional leadership, communication, presentation, and public speaking skills. Ability to understand the needs of individuals from diverse backgrounds and engage people with an informative and positive teaching style. Adept at communicating complex subjects in audience-appropriate and actionable terminology.

♦ 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 Partnership: Specializing in growing & scaling learning & development programs, student and adult learning, customized learning, gap analysis, process improvement, educational technology / interactive digital course creation, training program creation, continuous improvement, and strategic planning.

♦ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬: Microsoft Suite (including Word, Excel, PowerPoint, Outlook, Teams, and OneDrive), virtual meeting platforms, Canvas, Canva, Adobe Suite, Captivate, Google Classroom, Articulate 360, and Storyline

Portfolio

Embark on a journey of innovation and creativity with a teacher transitioning into the role of an instructional designer. Explore a diverse portfolio of digital content curated with expertise and passion, designed to inspire and empower individuals in various aspects of their lives. From culturally inclusive coloring books for art therapy to self-help ebooks, AI guides, career transition resources, digital planners, motivational apparel, and a whimsical teacher supply shop, this collection offers something for everyone. Immerse yourself in a world of learning, growth, and empowerment as you discover a treasure trove of educational and uplifting materials. With a focus on inclusivity, creativity, and practicality, each piece is tailored to enhance personal and professional development across diverse audiences. Elevate your learning experience, upgrade your mindset, and embrace the journey towards a brighter future with our dynamic portfolio available on leading e-commerce platforms. Experience the transformative power of education and inspiration with our curated digital content selection.

Click here ===> https://linktr.ee/bettinamariathomas

Volunteer Experience

May 2003 - December 2022 

Family Advocate for Community Life International | Darlington, SC 

  • Authored content of newsletters, social media postings and educational brochures.
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
  • Gave presentations at public gatherings, community events and school meetings.
  • Provided counseling, case management, education and job training to diverse client base.

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