Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina R Heath

IT Support Specialist, Human Resource, Payroll
Norfolk,VA

Summary

Enthusiastic IT support, Human Resources, Payroll Technician, Record Manager and Accounts payable eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the tasks needed . Motivated to learn, grow and excel in on any Industry.

Overview

22
22
years of professional experience

Work History

Human Resource Supervisor/Payroll Specialist

People Share
Norfolk, VA
03.2022 - 06.2022
  • For 3 entities, handled Commissions, 401K/Roth,
  • Child Support/ Health Care/ State and Federal Tax submissions,
  • Vacation and Overtime Payments/
  • Check Distributions
  • Assisted with End of year auditing and policy renewals
  • Answered all unemployment claims
  • Reconciled back statements with ledger and accounting database for accuracy
  • Submitting all monthly payments and payrolls through bank transfers
  • Submitted hard check through business remote check deposits
  • Uploaded Invoices in accounting system
  • Received incoming lockbox deposits and hard checks
  • Worked with General Ledger and
  • Cash flow systems to balance
  • Handled Certified Payroll through
  • Elations (Contractor) payroll system
  • Record Management
  • Office IT specialist, assisted with inter office computer set up, troubleshooting and worked with Merit via telephone to update software

Back Office Auditor / Customer Service

People Share/ VEC
Norfolk, VA
02.2021 - 03.2022
  • Used coordination and planning skills to achieve results according to schedule·
  • Review Customer Unemployment claims
  • ·Customer Service is Reconciling issues within claims
  • Back-office auditing of claims
  • Using Access database/ Zoom/Remote desktop/Google Suites/MS Suites
  • Assisted Customers with troubleshooting their personal computers in order to access VEC website and maneuver within it.

Office Manager/ Virtual Assistant

GREEN HOME SOLUTIONS
Charleston , SC
01.2020 - 12.2020
  • Maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Appointment setting
  • Customer Service
  • MS Suites used to develop accounts status/Letters for Billing and accounts receivable

Lost job/ Business slowed to a minimal), Charleston, SC)

Office Administrator

HEPACO
Wilmington, Charleston, SC
03.2019 - 01.2020
  • Assist with Payroll, Paid time off /Scheduling
  • Establish and maintain filing systems
  • Route/ Track Personnel Actions
  • Assist with Coordinate travel for
  • Employees for Jobs
  • Maintain Office Inventory
  • Review Contracts for completion
  • Set up Projects and apply bids
  • Employee on-boarding
  • Mail Distribution
  • Facilities/ maintenance
  • Assist with gathering employee information
  • Account Procurement
  • Requisitions handling
  • Assisted inter office and employees in field with their electronic devices. Setting up IPADS and Android cell phones and coordinating their updates and initial set ups as well as factory resets

ADMINISTRATIVE ASSISTANT

INDUS TECHNOLOGY
Charleston, SC
06.2017 - 03.2019
  • Payroll
  • Supply Orders
  • Tracking Personnel actions
  • Travel/Awards/Retirement /Overtime/ Training
  • Coordinate travel
  • Scribe for All meetings
  • Create Award letters and
  • Retirement letters
  • Initial trainer for all new hires (Badging / Network
  • Access/ Health insurance/ go over
  • Employee handbook
  • Handle all
  • Maintenance request
  • Performance
  • Evaluator administrator for semi and yearly
  • Administrator
  • AWARDS Program
  • Support
  • Org Chart maintenance
  • Coordinate /
  • Schedule and prepare
  • PowerPoints for
  • Competency
  • Quarterly meetings
  • Data Call Support

Executive Secretary / Payroll Technician GS

DOS, Charleston Passport Services
Charleston, SC
04.2013 - 07.2016
  • Top Secret Clearance
  • Maintains accurate time, attendance, and daily activity schedules on 235 government employees for WEB TATEL (Payroll) system and labor/statistics report
  • Quickly designed and developed unique administrative tracking system/database to streamline process of repetitive data entry
  • Resolves discrepancies between local records and Central Payroll Office
  • Prepares leave balance reports for supervisors reflecting leave accrued and taken for each employee
  • As liaison to headquarters Human
  • Resources, ensures proper personnel procedures are followed when assisting staff with all personnel-related matters;
  • In-processing requirements, reasonable accommodation requests, benefits such as paid vacation, sick leave, holidays, life insurance, health benefits, and participation in
  • Handle all PII pertaining to Government
  • Policy and procedures in archiving and disbursing
  • Planned travel arrangements for Executive
  • Officer (E-2 Solution database used)
  • Drafted meeting agendas
  • Supplied advance materials and executed follow-up for meetings and team conferences
  • Designed electronic file systems and maintained electronic and paper files
  • Handled all media and public relations inquiries
  • Maintained front desk and reception area in neat and organized fashion
  • Served as central point of contact for all outside vendors needing to gain access to building
  • Planned meetings and prepared conference rooms
  • Maintained up-to-date department organizational chart
  • Issuer of CAC cards for building access to employees and visitors
  • Organized files, developed spreadsheets, faxed reports, and scanned documents
  • Created weekly and monthly reports and presentations
  • Managed day-to-day calendar for company's senior director
  • Properly routed agreements, contracts, and invoices through signature process
  • Maintained and reserved executive conference room calendar
  • Conduct research and investigate Payroll guidance and HR policies and aid Upper
  • Management
  • Handles local Charleston Passport
  • Administration side to SharePoint.

Executive Secretary / Supply / HR assistant / Payroll GS

DOD, DeCA Charleston NWS
Charleston, SC
05.2010 - 04.2013

● Assistant Hiring Manager
● Instructor of the New Hire Orientation
● Record Management Key Holder
● Auditor of Records and departments
● Creator of Standard Operating Procedures
● OPSEC Manager for CHNWS
● Security Clearance, E-Quip initiator, and auditor
● Joint Personnel Adjudication System (JPAS), auditing employee’s clearances and ownership
● Defense Civilian Personnel Data System Manager, initiation of SF 50 actions for awards, promotions, and position changes.
● Worked with HQ HR to assist employees in their Health insurance, TSP, Life Insurance, FEDVIP, EAP, Reasonable Accommodation, Union Grievances, Leave Issues, Pay Scales, Promotions and PD.
● Establish and Maintain Suspense files, Maintain the directors schedule and appointments.
● Scribe all meetings performed in the building, maintain all.
● Maintains the property accounting register to supplies and equipment procured for the commissary.
● Processing of supply management changes, repairs, or other special operations for requisitions on program requirements for urgent, critical shortage, and other special items.
● Responsible for accountability, control, procurement, issue, and disposition of supplies and equipment required in the operation of the commissary, scheduling, and maintaining maintenance cost of equipment and the property accounting register relating to supplies and equipment.
● CORE Contract negotiator and Contract Schedule for DOD
● Contract approval in Wide Area Workflow

Agent Cashier

VA- Medical Center Durham
Durham, NC
05.2009 - 02.2010
  • Maintain and organize office by careful disbursement of travel pay, donations, bill payment and Research
  • Handle receipts, accounts, and checks and balance
  • Order monies, prepare proper accounting paperwork
  • Set up and maintained donation programs for the VA Medical Center
  • Audit Customer Accounts

Merchandiser / Head Cashier / RTV Clerk, Inventory Clerk, Pro Marketing- Trainer / Merchandiser / Auditor

The Home Depot, Cross
Durham, NC
12.2005 - 05.2009
  • Train, Coach, and develop associates
  • Merchandise assistance
  • Strong Product knowledge for all
  • Departments
  • Supervise the work activities of Cashiers
  • Communicate store objectives to Associates using company's programs and tools
  • Engage in coaching for the development of
  • Associates
  • Participate in the interview process for hiring
  • Provide input into appropriate discipline decisions for associates
  • Provide input to Associates on performance appraisals and recommendation on promotions
  • Direct supervision of a shift or the coordination of multiple work groups
  • Make recommendations concerning selections, termination, and professional development
  • Returns to Vendor Clerk- dealing with the in-store contractors and their products
  • Correspond with Contractors in trying to receive credit to the store for damaged merchandise
  • Cross merchandiser- merchandised the floor, aisles and decorate store for seasonal promotions
  • Maintain corporate conformity by following designed measures for smooth operations

Technician, Benefits Counselor

Durham, NC
01.2004 - 12.2005
  • Providing Training services for the Durham,
  • Raleigh, Cary, and Apex North Carolina Home
  • Depots
  • Working independently with headquarters
  • Pro Marketing and Home Depot providing training with merchandising and product knowledge for the flooring department
  • Making sure that the associates/store are conforming to the standards of the individual vendors requests and Home Depot
  • Summit findings to corporate through syncing information from PDA and personal notes taken
  • Conduct product inventory and create order requests for merchandise
  • Proficient in all of Microsoft Office Excel,
  • Access, Outlook, PowerPoint, Microsoft Word, and Publisher
  • Analyze product sales and create reports assisting Home Depot in sales increase, Billing coordinator
  • Accounts receivable
  • Mail Technician
  • Records Management
  • Brochure designer using Print Shop
  • Creator of SOPs
  • Travel Arrangements for all employees and
  • Senior staff
  • Prepare banking deposits
  • Bill auditing

Executive Secretary / Travel Organizer / AP

Summit Consulting Engineers
Hillsborough, NC
06.2002 - 01.2004
  • Receiving, Organize Files, spreadsheet set up for sales tracking, contracts, budgeting, payments, and employee time
  • Data input for Travel expense reports
  • New Hire Intake Coordinator, Payroll

Fuel Engineer

United State Marine Corps, Honorably Discharged
01.1998 - 07.2001
  • LCPL-E-3/Disabled Vet

Education

Society for Human Resource Management Certified Relevant Coursework, Licenses and Certifications: Learned the Essential of HR intake and benefits - Organizational Management with Strength

Charleston Southern University

Certified Nursing Assistant - undefined

Durham Technical Community College

Associates - Arts

Some

No Degree - Back Office Writing For Secretary of State

Forgein Service Institute
Washington, DC

No Degree - Electronic Records Management

Forgein Service Institure
Washington, DC

No Degree - SHRMS Certificate

Trident Technical Community College

No Degree - Certified Nursing Assistant I

Coastal Carolina Community College
Jacksonville, NC

Skills

  • Handling installation of New software
  • Inter Office set up of computers and printers
  • Work with IT Management with troubleshooting main frames, through direction
  • Labor Relations Coordination
  • Data Communications
  • Policy Improvement Recommendations
  • Procedures Compliance
  • Training Needs Analysis
  • Human Resources Allocation
  • Drafting and Administering Contracts
  • Recruitment Management
  • Payroll Processing
  • Employee Relations Oversight
  • Recordkeeping
  • Performance Management Systems
  • Work Complaint Handling
  • Applicant Qualification
  • Management Consulting
  • Policy Interpretation
  • Drug Screening
  • Transfer Coordination
  • Employee Retention
  • Cross-Functional Collaboration
  • Regulatory Enforcement
  • Performance Appraisal
  • Policy and Procedure Development
  • Advising Department Managers
  • Compensation and Benefits Administration
  • Benefits Oversight
  • Rewards Programs
  • Military Transitions
  • Commander Support
  • Union Negotiations
  • Employee Handbook Development
  • Employee Feedback and Recognition

Timeline

Human Resource Supervisor/Payroll Specialist

People Share
03.2022 - 06.2022

Back Office Auditor / Customer Service

People Share/ VEC
02.2021 - 03.2022

Office Manager/ Virtual Assistant

GREEN HOME SOLUTIONS
01.2020 - 12.2020

Office Administrator

HEPACO
03.2019 - 01.2020

ADMINISTRATIVE ASSISTANT

INDUS TECHNOLOGY
06.2017 - 03.2019

Executive Secretary / Payroll Technician GS

DOS, Charleston Passport Services
04.2013 - 07.2016

Executive Secretary / Supply / HR assistant / Payroll GS

DOD, DeCA Charleston NWS
05.2010 - 04.2013

Agent Cashier

VA- Medical Center Durham
05.2009 - 02.2010

Merchandiser / Head Cashier / RTV Clerk, Inventory Clerk, Pro Marketing- Trainer / Merchandiser / Auditor

The Home Depot, Cross
12.2005 - 05.2009

Technician, Benefits Counselor

01.2004 - 12.2005

Executive Secretary / Travel Organizer / AP

Summit Consulting Engineers
06.2002 - 01.2004

Fuel Engineer

United State Marine Corps, Honorably Discharged
01.1998 - 07.2001

Society for Human Resource Management Certified Relevant Coursework, Licenses and Certifications: Learned the Essential of HR intake and benefits - Organizational Management with Strength

Charleston Southern University

Certified Nursing Assistant - undefined

Durham Technical Community College

Associates - Arts

Some

No Degree - Back Office Writing For Secretary of State

Forgein Service Institute

No Degree - Electronic Records Management

Forgein Service Institure

No Degree - SHRMS Certificate

Trident Technical Community College

No Degree - Certified Nursing Assistant I

Coastal Carolina Community College
Tina R HeathIT Support Specialist, Human Resource, Payroll
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