TINA (ZHUO) CHEN

• Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
• Developed strategic plans for TA 5 years goals, enabling team to meet business hiring demand.
• Partners with RPO suppliers, recruiting leadership, HR business partners, shared services, and business leadership to define and align recruiting strategies, policies, and services with overall business goals.
• Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall recruiting operational performance.
• Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
• Leads the development, delivery, and change management of recruiting processes, policies, tools, and recruitment teams in compliance with relevant legislative requirements and in adherence with the company’s policies and procedures.
• Establishes and analyzes metrics to develop continuous improvement initiatives for recruiting processes and tools.
• Defines and develops various sources of applicant pools to fulfill staffing needs.
• Coaches and mentors recruiters and recruiting teams; assigns work according to availability, skills, and developmental needs; assesses performance and provides feedback to direct reports.

• Spearheaded process improvements, leading to enhanced efficiency and cost savings across various departments.
• Ensure successful implementation of global operations and functional excellence strategies and initiatives by creating communication, training, and implementation plans for each applicable region.
• Lead the development of recruiting roadmap initiatives by liaising with key stakeholders and Recruiting Leaders
• Launched global TA health Check to improve hiring process quality
• Responsible for recruiting technology evolvement.
• Manage global vendor contracts and relationships while assisting with creating and maintaining critical recruitment dashboards.
• Sponsor our important Customer Care work, which is focused on putting our candidates and hiring managers at the forefront of all our global recruiting processes.
• Manage global Monthly Financial Forecast Process and Monthly Billing process.

• Managed one or more talent management processes such as leadership development; talent planning, acquisition, development, and assessment; performance management; competency and skill management; or employee engagement, on boarding and retention.
• Led the implementation of change management plans for new or changing initiatives ensuring processes, tools and information are available to stakeholders.
• Developed and implements metrics to analyze the impact of talent management initiatives, processes, and tools on the organization; leads specific initiatives to identify and improve performance excellence.
• Partnered with corporate, business, and functional talent leaders to ensure global processes and frameworks meet the current and future needs of the business.
• Participated on cross-organizational project teams to design, improve and implement effective talent management processes.
• Successfully led applicant tracking system implementation in all US sites for hourly hire in 2017 with very positive feedback received from stakeholders.
• · Successfully led Cummins corporate Leadership Potential Assessment process

• Improved talent acquisition processes by implementing innovative sourcing strategies and streamlining candidate assessment procedures.
• Reduced time-to-fill for critical positions by leveraging data-driven recruitment metrics and enhancing collaboration with hiring managers.
• Enhanced employer branding through strategic partnerships, social media campaigns, and targeted recruitment events.
• Optimized the use of applicant tracking systems to manage candidate pipelines effectively and reduce administrative burdens on recruiters.
• Implemented diversity recruiting initiatives that led to an increase in diverse hires across all levels of the organization.
• Fostered a culture of continuous improvement within the talent acquisition team by regularly soliciting feedback from stakeholders and implementing necessary changes.
• Managed high-volume recruiting projects successfully while adhering to tight deadlines and budgets.

• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Streamlined recruitment processes for quicker, more efficient candidate selection.
• Reduced employee turnover rates with targeted retention strategies and support systems.
• Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.

Provide hiring services for company clients in oil and gas industry.