Highly-motivated administrative professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Administrator
NextGen Global Resources
Chicago, IL
05.2023 - Current
Provided administrative support to Motorola's Department of Defense Senior Management Team and Engineers.
Maintained databases containing sensitive customer information, inventory records and service requests.
Ensured telecommunications equipment is calibrated and compliant with industry regulations.
Contributed detailed reports and charts on system performance metrics for quarterly sustainment reports.
Coordinated with external contractors during installations or upgrades of telecom systems to include obtaining cost estimates, drafting statements of work, and procuring service.
Reviewed invoices from vendors for accuracy before approving payments.
Handled multiple simultaneous deployment projects against strict deadlines.
Managed workflows related to preventative maintenance, upgrades and maintenance of telecom systems in order to meet customer contract deliverables.
Assisted in developing policies and procedures related to management of telecom assets throughout their lifecycle.
Actively participated in project meetings as required by stakeholders in order discuss progress updates or address any issues encountered during implementation phase.
Monitored and replenished telecommunications equipment inventory for facilities and networks.
Developed telecommunications disaster recovery plans to mitigate downtime.
Reviewed preventive maintenance inspection reports to ensure accuracy before submitting to customer.
ADMINISTRATIVE COORDINATOR
VIRGINIA DEPARTMENT OF EMERGENCY MANAGEMENT
North Chesterfield, Va
01.2021 - 01.2022
Support and assist Bureau Chief and Division Directors with special requests, including research, scheduling, communications, and other general administrative support
Assist Bureau Chief with the annual budget development, tracking and monthly reconciliation utilizing Open gov platform and maintain budgetary reports and document
Perform project coordination to prepare meeting minutes, complex reports and spreadsheets
Partner with internal teams on addressing strategic objectives and executing priorities for weekly deliverables
Coordinate logistics for emergency declared events
Proofread and edit state preparedness, strategic, and continuity plans to ensure content is clear, concise and ready for State Coordinator's signature
Procure supplies and equipment for the bureau through VA and through the preparation of purchase orders, to include payment with Small Purchase Charge Card (up to $5000), and reconcile charge card bill by established deadline
Process bureau personnel travel and training reimbursements according to GSA standard operating procedures
Update and maintain the bureau's SharePoint site and teams collaborative task manager.
SENIOR OFFICE ADMINISTRATOR
HANGER CLINIC: PROSTHETICS & ORTHOTICS
Richmond, Va
01.2005 - 01.2020
Prioritized and investigated queries regarding data discrepancies to support documentation workflow
Verified source data in accordance with departmental operating procedures and regulatory retention mandates
Reviewed medical records to meet insurance company requirements
Performed accurate and fully compliant monthly closing processes, accruals and journal entries
Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology
Gathered information to produce accounts payable reports for review
Tracked inventory
Handled administrative tasks such as mailing, logistics, and handling communication for clinic.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION -
NORTH CAROLINA WESLEYAN COLLEGE
01.2016
Skills
Microsoft Office Suite
Google Suite
Expense Reporting and Tracking
Inventory Management and Purchasing
Project Support
Policy Writing and Editing
Goal-Driven
Data Management
Detail Oriented
Analytical Thinking
Self Motivation
Project Support
Problem-solving
Travel Coordination
References
References available upon request.
Timeline
Administrator
NextGen Global Resources
05.2023 - Current
ADMINISTRATIVE COORDINATOR
VIRGINIA DEPARTMENT OF EMERGENCY MANAGEMENT
01.2021 - 01.2022
SENIOR OFFICE ADMINISTRATOR
HANGER CLINIC: PROSTHETICS & ORTHOTICS
01.2005 - 01.2020
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION -
NORTH CAROLINA WESLEYAN COLLEGE
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