Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tinea Woods

Ashland,IL

Summary

Office Manager with extensive experience at Sunny Acres Nursing Home, specializing in employee onboarding and customer relationship management. Developed and implemented financial tracking systems, improving operational efficiency and ensuring policy compliance. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, payroll, invoicing, database management, vendor negotiations and contract management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Office Manager

Menard County-Sunny Acres Nursing Home
Petersburg, Illinois
08.2018 - Current
  • Managed daily office operations at nursing home to ensure optimal elder care services.
  • Assisted onboarding of new employees, clarifying procedures and expectations.
  • Implemented efficient filing systems for organizing important documents and records.
  • Supported budgeting by tracking expenses and managing invoices accurately.
  • Maintained office inventory and ordered supplies as needed to support operations.
  • Monitored overdue client payments and contacted clients promptly to resolve issues.
  • Resolved customer inquiries swiftly, fostering positive relationships with clients.
  • Coordinated company events, enhancing team cohesion through engaging activities.

Certified Nursing Assistant

Menard County-Sunny Acres Nursing Home
Petersburg, Illinois
05.2006 - Current
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Monitored and recorded vital signs, promptly reporting changes to nursing staff.
  • Maintained cleanliness and organization of resident rooms and common areas.
  • Supported nursing staff during medical procedures to enhance patient care.
  • Documented resident information accurately in electronic health records system.
  • Facilitated effective communication with residents and families for better understanding.
  • Participated in training new staff on best practices for resident care techniques.
  • Responded swiftly to emergency situations involving sudden illness or injury.

Accounts Payable/Payroll Clerk

Menard County-Sunny Acres Nursing Home
Petersburg, Illinois
08.2017 - 08.2018
  • Processed payroll for temporary, hourly, and salaried employees using advanced software.
  • Verified employee time sheets for accuracy and completeness to ensure proper payment.
  • Maintained and updated confidential payroll records, preserving employee privacy.
  • Calculated accurate wages, including overtime, salary increases, and bonuses.
  • Gathered timesheets for weekly payroll data preparation by payroll coordinator.
  • Handled payroll help desk inquiries regarding time entry accuracy and wage garnishments.
  • Resolved discrepancies in employee payments and benefits calculations effectively.
  • Coordinated onboarding activities for new hires, including background checks and data entry into payroll systems.

Manager in Charge

Menard County-Countryside Estates
Petersburg, Illinois
05.2009 - 08.2017
  • Supervised daily operations to ensure quality care for residents.
  • Managed staff schedules to maintain optimal staffing levels.
  • Coordinated training programs to enhance employee skills and knowledge.
  • Communicated with families regarding resident health and care plans.
  • Oversaw departmental budget management and resource allocation.
  • Recruited, trained, evaluated, and mentored personnel to uphold standards.
  • Resolved customer complaints promptly while maintaining strong relations.
  • Ensured compliance with company policies and regulations.

Social Service Assistant

Menard County-Sunny Acres Nursing Home
Petersburg, Illinois
09.2008 - 05.2009
  • Enhanced resident engagement through coordinated recreational activities promoting social interaction.
  • Interviewed clients, collecting personal data to assess eligibility for social assistance.
  • Guided clients transitioning to independent living within community settings.
  • Prepared patients for self-management and decision-making responsibilities.
  • Assisted in completing applications for government services and benefits.
  • Supported interdisciplinary team in developing personalized care strategies.
  • Monitored residents' health, reporting changes to nursing staff.
  • Facilitated communication between residents, families, and healthcare providers.

Education

Some College (No Degree) - Certified Nursing Assistant

Lincoln Land Community College
Springfield, IL
12-2004

GED -

Richland Community College
Decatur, IL
04-1991

Skills

  • Office management and administration
  • Employee onboarding and training
  • Supply chain and inventory management
  • Customer relationship management
  • Invoice and payroll processing
  • Time management and prioritization
  • Attention to detail and accuracy
  • Adaptability and flexibility
  • Financial tracking and reporting
  • Information security and compliance
  • Policy adherence and enforcement
  • Credit management strategies
  • Staff recruitment and retention
  • Mail handling and distribution

Certification

Certified Nursing Assistant

Timeline

Office Manager

Menard County-Sunny Acres Nursing Home
08.2018 - Current

Accounts Payable/Payroll Clerk

Menard County-Sunny Acres Nursing Home
08.2017 - 08.2018

Manager in Charge

Menard County-Countryside Estates
05.2009 - 08.2017

Social Service Assistant

Menard County-Sunny Acres Nursing Home
09.2008 - 05.2009

Certified Nursing Assistant

Menard County-Sunny Acres Nursing Home
05.2006 - Current

Some College (No Degree) - Certified Nursing Assistant

Lincoln Land Community College

GED -

Richland Community College

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