Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tineisha Mcneal

Lubbock,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

9
9
years of professional experience

Work History

Manger

McDonald's
Lubbock, TX
01.2017 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Office Assistant

New World Day Care
Lubbock, TX
04.2015 - 12.2016
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Answered phone calls and welcomed visitors to office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.

Education

High School Diploma -

Estacado High School
Lubbock, TX
05-2001

Skills

  • Strategic Planning
  • Workforce Management
  • Contract Management
  • Policy Implementation
  • Marketing
  • Performance Management
  • Staff Management
  • Time Management
  • Business Planning
  • Staff Training and Development
  • Team Leadership
  • Verbal and written communication
  • Schedule Preparation

Timeline

Manger

McDonald's
01.2017 - Current

Office Assistant

New World Day Care
04.2015 - 12.2016

High School Diploma -

Estacado High School
Tineisha Mcneal