Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tinesha Feiton

Senior Manager
West Orange,NJ

Summary

Professional Project Management Agile Certified Executive with 12 years experience working with teams to accomplish short- and long-term project goals from Strategy Offering/ Sales Development to many phases of development from to Requirements Gathering through Deployment.


Tinesha holds a Masters in Business Administration as well as a dual Bachelors in Marketing and Finance from SUNY Binghamton School of Business

Overview

14
14
years of professional experience

Work History

Program/Project Management Lead

GLOBALFOUNDRIES INC.
09.2022 - 05.2023
  • Process lead responsible for execution and deliverable creation with a focus on process recommendations and improvement opportunities and leadership of the process team
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Facilitated workshops to collect project requirements and user feedback.
  • Developed and maintained courteous and effective working relationships.

Technology Strategy & Roadmap Architect

NORTHWESTERN MUTUAL
04.2022 - 07.2022
  • Assessed the technology strategy part of the wealth tech stack assessment
  • Define technology transformation, strategies and capabilities including north star and target blueprints
  • Designed the roadmaps to achieve the target state, covering all relevant aspects (ex., infrastructure, platform, application, data, and process).
  • Coordinated with cross-functional teams to improve structure sustainability and design.

Program/Project Management Lead

TRUIST
03.2020 - 12.2021
  • Monitored Retail Banking merger project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to C-Suite Leadership
  • Scheduled and facilitated meetings between project stakeholders to discuss Solution Design deliverables, schedules and conflicts.
  • Facilitated workshops to collect project requirements and user feedback.
  • Identified issues, analyzed information and provided solutions to problems.

Deployment Lead

MARRIOTT INTERNATIONAL
09.2019 - 01.2020
  • Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots and resources
  • Collaborate with all project teams to ensure alignment between all deployment-related activities.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Monitored and tracked project progress to support timely completion.
  • Developed and introduced IT strategies to improve operational efficiency.
  • Led cross-functional teams to successfully complete IT projects.
  • Updated senior leaders on progress and roadblocks.

Technical Writing Representative

JOHNSON & JOHNSON
06.2019 - 06.2019
  • Provide product, program and/or technical development, design, and marketing documentation support related to our suite of products/service offerings.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Edited and proofread technical documents for accuracy and consistency.

Delivery Lead

US Department of Treasury
01.2018 - 01.2019


  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Assisted with internal and external communication resulting in improved transparency.
  • Removed obstacles by finding right personnel to advance tasks and projects.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.

Business Analyst

HSBC GROUP
03.2017 - 12.2017
  • Lead business analysis activities for one of three workstreams as part of a mortgage transformation program
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Program/Project Management Lead

JP MORGAN CHASE & CO
04.2015 - 12.2016
  • Partner with client project’s product lead to manage the complete lifecycle of the product within Digital and its integration across other lines of businesses.
  • Manage the customer experience, the requirements, the use case flows, change requests, user acceptance testing, approvals from risk, compliance and legal teams, and develop the roadmap for future releases
  • Own Digital specific requirements, Digital impact matrix and use case analysis. -Manage Change Request Process - Manage NBIA (New Business Initiative Assessment) functional reviews and approvals of Metrics and reporting
  • Monitored project progress, identified risks and took corrective action as needed.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Business Analyst

IBC
05.2014 - 12.2014
  • Support the Manage Customer Experience (MCE) readiness manager to ensure the end to end workstream is ready to support upcoming migrations as the client migrates core capabilities to the vendor platform.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Set up and controlled user access levels across databases to protect important data.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.

Quality Engineering Lead (Test Lead)

IBC
04.2013 - 11.2014
  • Coordinate User Acceptance Testing for the Billing project- including the preparation of test strategy, assisting with creating scenarios and scripts the execution of those scripts and the documentation of result
  • Provided reports on milestones, issues and test concerns to project managers for assistance.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Executed test cases and documented defects, confirming resolution and mitigation of defects.
  • Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
  • Directed teams completing regression tests to support successful product development stages.

Business Analyst

INTERNATIONAL PAPER
02.2013 - 04.2013
  • Sole Analyst responsible for next phase client buy-in through contributions in interviews/ workshops, deliverable documentation (capability assessments, solution blueprints, change enablement blueprints) and expense management
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.

Business Analyst

ASTRAZENECA
10.2012 - 02.2013
  • Leverage growing knowledge of the Pharmaceutical industry to become a key contributor in the User requirements gathering efforts in Analysis phase
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Program/Project Management Representative

DUPONT
02.2012 - 09.2012
  • Metrics Lead responsible for One DuPont overall cost tracking, weekly deliverable dashboard and staffing based overview for account.
  • Manage On-boarding/ Off-boarding including roll on/ roll off/ transfer request forms, badging process and provide technical support for access issues such as Computer Proxy, SharePoint, Odyssey and HyperRas.
  • Communication Lead, bridging communication gaps between Client and Accenture; As clients’ point of contact, distribute account wide email notifications, job aids and GPTW initiatives
  • Support account leadership in various projects: maintenance of resource vacation days tracker for budget purposes, rosters for high level overview of personnel's, attend staffing call to drive candidate updates and interview scheduling, PowerPoint presentations, event planning, and driving meetings
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Business Analyst

JP Morgan Chase
06.2009 - 03.2011
  • Developed and maintained strong knowledge of multiple products Stable Value, Mortality, Life, Exotics- Swaps, Bonds, Futures and varying levels of benefits within each product.
  • Prepared P&L statements and other divisional reports for senior management review.
  • Calculated, validated accuracy of and submitted commission payments within specified deadlines.
  • Researched and resolved commission or bonus payment-related inquiries.

Education

MBA - Finance

SUNY At Binghamton
Binghamton, NY
11.2012

Bachelor of Science - Marketing

SUNY At Binghamton
Binghamton, NY
05.2009

Skills

  • Deadline Oriented
  • Cost Estimation
  • Problem Solving
  • Project Tracking
  • Budget Management
  • Software Proficiency
  • Team Leadership
  • Continuous Learning
  • Conflict Resolution
  • Agile Methodologies
  • Project Planning
  • Technical Understanding
  • Training and Development
  • Cross-functional Collaboration
  • Process Improvement
  • Client Relations
  • Attention to Detail
  • Organizational Skills
  • Scheduling Expertise
  • Financial Reporting
  • Critical Path Analysis
  • Performance Monitoring
  • Decision Making
  • Influencing Skills
  • Scope Management
  • Quality Control
  • Creative Thinking
  • Earned Value Management
  • Documentation Management
  • Analytical Skills
  • Emotional Intelligence
  • Business Acumen
  • Change Management
  • Vendor Management
  • Technical Presentations
  • Documentation and Reporting
  • Detail Oriented
  • Work Planning and Prioritization
  • Stakeholder Relations
  • Requirements Writing
  • Cost Analysis
  • Project Management
  • Budget Control
  • Vendor Selection
  • Staff Management
  • Team Collaboration
  • Customer Relationship Management
  • Idea Development and Brainstorming
  • ERP Software
  • Relationship Building
  • Microsoft Visio
  • Status Updates
  • Gantt Charts
  • Information Technology Management
  • Financial Analysis
  • Adaptability
  • Time Management
  • Collaboration
  • Customer Focus
  • Active Listening
  • Meeting Facilitation
  • Documentation
  • Risk Assessment
  • Performance Metrics
  • Strategic Planning
  • Critical Thinking
  • Continuous Improvement
  • Program Evaluation
  • Stakeholder Management
  • Resource Allocation
  • Coaching and Mentoring
  • Data Analysis
  • Cross-functional Coordination
  • Technical Expertise
  • Scrum Master
  • Forecasting
  • Multitasking
  • Goal Setting
  • Product Knowledge
  • Client Relationship Management
  • Preventive Maintenance
  • Team Supervision
  • Delivery Management
  • Schedule Coordination
  • Report Preparation
  • Client Coordination
  • Documentation Preparation
  • Records Management
  • Resource Management
  • Business Analysis
  • Budgeting and Forecasting
  • Stakeholder Engagement
  • Task Prioritization
  • Project Scheduling
  • Technical Support
  • Productivity Improvement
  • Logistics Management
  • Root Cause Analysis
  • Document Management
  • Contract Management
  • Schedule Management
  • Work Flow Planning
  • Processes and Procedures
  • Business Process Re-Engineering
  • Advanced Problem Solving
  • Project Framework Engineering
  • Mergers and Acquisitions Knowledge
  • Project Regulations
  • Software Development Lifecycle
  • Budget Administration
  • Presentations
  • New Product Introductions Strategies
  • Systems Installation, Configuration, and Upgrading
  • Project Planning and Development
  • Team Bonding
  • Customer Relations Specialist
  • Agile Methodology
  • Functional & Business Requirements
  • Conflict Management
  • Critical Design Review
  • Project Scope Analysis
  • Change Control Processes
  • Client Rapport
  • Programming Languages
  • Testing and Conversion Plans

Timeline

Program/Project Management Lead

GLOBALFOUNDRIES INC.
09.2022 - 05.2023

Technology Strategy & Roadmap Architect

NORTHWESTERN MUTUAL
04.2022 - 07.2022

Program/Project Management Lead

TRUIST
03.2020 - 12.2021

Deployment Lead

MARRIOTT INTERNATIONAL
09.2019 - 01.2020

Technical Writing Representative

JOHNSON & JOHNSON
06.2019 - 06.2019

Delivery Lead

US Department of Treasury
01.2018 - 01.2019

Business Analyst

HSBC GROUP
03.2017 - 12.2017

Program/Project Management Lead

JP MORGAN CHASE & CO
04.2015 - 12.2016

Business Analyst

IBC
05.2014 - 12.2014

Quality Engineering Lead (Test Lead)

IBC
04.2013 - 11.2014

Business Analyst

INTERNATIONAL PAPER
02.2013 - 04.2013

Business Analyst

ASTRAZENECA
10.2012 - 02.2013

Program/Project Management Representative

DUPONT
02.2012 - 09.2012

Business Analyst

JP Morgan Chase
06.2009 - 03.2011

MBA - Finance

SUNY At Binghamton

Bachelor of Science - Marketing

SUNY At Binghamton

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Tinesha FeitonSenior Manager