Tinesha Love

Experienced in medical collections, demonstrating robust knowledge of insurance processes, patient billing inquiries, and payment resolution strategies. Strong ability to communicate effectively with diverse groups including healthcare providers, insurers, and patients. Consistently contribute to improving revenue cycle management through diligent attention to detail and proactive problem-solving skills. Have successfully reduced outstanding receivables and improved cash flow in past roles. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

• Certification Exam (PTCE) from the Pharmacy Technician Certification Board (PTCB)

"I’ve developed the ability to switch between different tasks or roles depending on the situation. Whether it’s working on a creative task, solving technical problems, or collaborating with others, I stay adaptable and focused. This helps me navigate varying demands and challenges within the workplace.""I understand the importance of communication and working with a team, which allows me to contribute positively to group projects and initiatives. I recognize the value of listening to others and balancing different viewpoints, creating a more harmonious and productive work environment."