Tinesha Neal
Cocoa,FL
Summary
Dedicated professional skilled in personal care assistance, medication administration, and resident safety monitoring. Committed to delivering compassionate support and maintaining high standards of care.
Overview
10
10
years of professional experience
Work History
Resident Aide
Alura Senior Living
Rockledge, Florida
03.2026 - Current
- Provided personal care and hygiene support to enhance residents' comfort and dignity.
- Monitored resident safety and reported any concerns to nursing staff.
- Maintained cleanliness and organization of resident living areas.
- Supported meal service by delivering food and assisting with dining needs.
- Recorded resident observations and updated care plans to ensure tailored and effective care.
- Collaborated with team members to ensure quality resident care.
- Followed protocols for infection control and safety procedures daily.
- Maintained confidential accurate records of resident status and treatment plans.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
- Administered prescriptions to residents, complying with medication tracking procedures.
- Assisted residents with bathing, hygiene, mobility and nutrition activities.
- Promptly answered call lights from residents seeking assistance or comfort needs.
- Assisted residents with activities of daily living, such as bathing and dressing.
- Ensured that all safety protocols were followed at all times while on duty.
DSP Worker
Arc of Space Coast
Rockledge, Florida
12.2024 - 01.2026
- Ensured safety and cleanliness of environment for all participants, promoting well-being and comfort.
- Facilitated daily living activities for individuals with disabilities, enhancing their independence and quality of life.
- Provided compassionate support while respecting individual needs and preferences.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Established professional working relationships with staff from various levels.
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Collaborated with team members to implement care plans and strategies, contributing to effective support for participants.
Caregiver
Private Duty (Willie Jackson)
Cocoa, Florida
04.2019 - 10.2024
- Administered medications and managed healthcare schedules for clients.
- Coordinated transportation for appointments and social outings for clients.
- Ensured clean and safe home environment for client comfort and well-being.
- Communicated effectively with families regarding client health and needs.
- Assisted clients with bathing, dressing, and personal hygiene to ensure comfort and dignity.
- Enhanced patient outlook and daily living quality through compassionate support.
- Established strong, trusting relationships with clients and families to foster open communication.
Cashier
Tropical Smoothie
Merritt Island, Florida
05.2016 - 10.2017
- Processed customer transactions efficiently at a busy smoothie and café environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained accurate cash register operations during peak business hours.
- Processed sales transactions to prevent long customer wait times.
- Informed customers about promotions and loyalty programs to enhance their shopping experience.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Guided customers in menu selections and provided detailed product information.
- Resolved customer complaints to improve satisfaction and promote retention.
- Collaborated with team members to maintain cleanliness and organization in the store.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Issued receipts, refunds, credits or change due to customers.
- Trained new cashiers on company policies and cash handling procedures effectively.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Managed inventory levels by restocking supplies throughout shifts.
- Stocked shelves with merchandise when needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed other duties as assigned by management.
- Helped with purchases and signed customers up for rewards program.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Brevard Private Academy
Merritt Island, FL05-2008
Skills
- Personal care assistance
- Resident safety monitoring
- Medication administration
- Activities of daily living
- Infection protocols
- Care records
- Attention to detail
- Problem solving
Timeline
Resident Aide
Alura Senior Living
03.2026 - Current
DSP Worker
Arc of Space Coast
12.2024 - 01.2026
Caregiver
Private Duty (Willie Jackson)
04.2019 - 10.2024
Cashier
Tropical Smoothie
05.2016 - 10.2017
High School Diploma -
Brevard Private Academy