Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tinesha Thomas

North Las Vegas,NV

Summary

Highly-motivated employee with strong work ethic, adaptability, exceptional interpersonal, time management, organizational, communication skills. Adept at working effectively unsupervised and devoted to giving every customer a positive and memorable experience. A proactive attitude and the ability to learn quickly.

Overview

28
28
years of professional experience

Work History

Shift Leader

Walgreen
North Las Vegas, USA
03.2024 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift
  • Resolved customer complaints promptly and professionally
  • Maintained an organized work environment by delegating tasks to staff as needed
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises
  • Coordinated shift workers for inventory receiving, auditing and restocking
  • Resolved customer complaints promptly to maintain a high level of satisfaction
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts

Medical Assistant

Kaiser Permanente
Downey, USA
05.1996 - 04.2020
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
  • Administered injections, medications and treatments as directed by the physician
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system
  • Answered multi-phones lines, scheduled appointments and managed patient flow while greeting visitors in a professional manner
  • Educated patients about medications, procedures
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency

Education

Certificate - American Sign Language/ Real Estate

Long Beach City College
Long Beach, CA
06.2023

Skills

  • Customer Service Management
  • Interpersonal Relations
  • Team Collaboration and Leadership
  • Problem-Solving
  • Time Management
  • Self Motivation
  • Conflict Resolution
  • Excellent Communication
  • Organizational Skills

References

References available upon request.

Timeline

Shift Leader

Walgreen
03.2024 - Current

Medical Assistant

Kaiser Permanente
05.1996 - 04.2020

Certificate - American Sign Language/ Real Estate

Long Beach City College

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