TING-XUAN LIN
Quality Services for the Autism Community
Elmhurst,NY
5
years of professional experience
Work History
Direct Support Professional
2 Years 7 Months- Provide home-based services aligned with individualized treatment plans, applying behavioral interventions to manage target behaviors and optimize daily functioning
- Document services provided, progress notes, barriers, and individual/family responses to maintain accurate records that inform care planning and ensure compliance
- Work with families and multidisciplinary staff to develop and adjust individualized goals based on assessed strengths and needs
- Connect families to community resources, providing guidance and tools to enhance household functioning
Group Leader
4 Years 3 Months- Support 8 individuals in delivering individualized treatment and program plans to improve communication, self-help, independent living, money management, community awareness, and safety skills
- Train and mentor new staff to ensure consistent, high-quality implementation of care plans and compliance with agency standards
- Maintain continuous supervision to safeguard health, safety, and welfare of individuals while responding promptly to behavioral and medical needs
Medical Biller
1 Year 3 Months- Verified patient demographics and insurance coverage before claim submission to ensure billing accuracy and reduce denials
- Obtained and tracked 50+ Medicaid and Medicare authorizations weekly
- Investigated and resolved patient billing issues; communicated with insurance carriers, managed appeals, and followed up on accounts until resolved or escalated for collections
- Processed 200+ data entries weekly, accurately logging patient, insurance, and payment information into the billing system
- Handled various administrative duties, such as answering telephones and ordering medical equipment weekly
Marketing Intern
1 Month- Managed social media platforms by developing a posting schedule, producing relevant content, and engaging with others to gain exposure and build relationships
- Designed social media posts, promotional emails, newsletters, flyers, and other marketing collateral aligned with brand guidelines
- Researched and operated new marketing software aimed at increasing efficacy
Data Entry Intern
1 Month- Reviewed and recorded data from civil litigation documents to ensure accuracy and completeness
- Collaborated with peers on document preparation and case assembly, enhancing efficiency of litigation workflows
- Entered legal documents into case management system accurately
Education
Bachelor of Arts - Criminology
- Minors: Psychology, Counseling
- Graduated Summa Cum Laude
Skills
Microsoft Suite
Google Workspace
Time Management
Detail Oriented
Teamwork
Communication
Proficient in Mandarin and Taiwanese
Timeline
Direct Support Professional
Strive Chai
01.2024 - CurrentRead More
Marketing Intern
Nooks House, Inc.
07.2022 - 08.2022Read More
Group Leader
Quality Services for the Autism Community
05.2022 - CurrentRead More
Data Entry Intern
Law Offices of Peter C. Merani P.C.
04.2022 - 05.2022Read More
Medical Biller
American East Pharmacy
11.2021 - 02.2023Read More
John Jay College of Criminal Justice
Bachelor of Arts from Criminology
Read More