TINGYU MA

· Manage all aspects of ocean and air import/export operations, including coordination with carriers, customs brokers, and clients.

· Oversee the documentation process for international shipments, ensuring compliance with trade regulations and company policies.

· Develop and implement standard operating procedures to improve operational efficiency and reduce costs.

· Supervise a team of 9 staffs, providing training and performance evaluations. (AN team, Pre-alert team and Close team)

· Negotiate rates with carriers and service providers to secure the best terms for the company.

· Resolve any issues or discrepancies related to shipments, working closely with all parties involved.

· Monitor and report on key performance indicators (KPIs) to track operational success and identify areas for improvement.

-Planned daily word, convened weekly meeting and disposed work division for the whole team
-Communicated with the managers in other departments in order to guarantee kinds of programs successful
-Investigated the specific demands and abilities of cooperative customers,and through discussing with team members and communicating with clients.
-Assisted to the market analysis, financial budget scheme, and clients service consulting for the whole company.
-Completed the annual target in 2017 and became the top 3 sales.

-Created presentation materials for sales, customer relations, and management purposes.
-Tracked weekly sales to develop senior leadership reports for action planning.-Partnered with sales representatives during customer consultations to strengthen agency and customer relations.

-Secured long-term accounts and provided recommendations to promote brand effectiveness and product benefits.

-Sustained #1 LTO product market share ranking through creation of long-term volume customer commitment proposals.

-Hired and trained all sales staff for new store location.

-Diminished obstacles and saved time by spearheading special projects through effective emergency resolution.

-Determined merchandise price schedules and discount rates.

-Complete the procurement and supply plan indicators on time and in quantity, actively explore the source market, compare the goods (prices), and select the materials that are affordable.
-Sign a purchase contract with the customer, urge the contract to perform as scheduled, and pledge the amount owed, returned or claimed
-Responsible for handling the procedures of material acceptance, storage and other procedures.
-Strictly control the quality of procurement and assist relevant departments to properly solve problems in the process of use.
-Review the contract regularly, find the insufficiency, submit the purchase analysis and summary report
-Complete other tasks temporarily assigned by the Purchasing Department