Tinia Creighton
Oak Lawn,IL
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Walgreens
05.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
LA Fitness
12.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Sales Associate
Target
11.2019 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Service Coordinator
Advocate Lutheran General Hospital
08.2020 - 03.2021
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
Education
Associate of Applied Science -
Morton College
Cicero, IL12.2024
Skills
- Customer Service
- Cash Handling
- Positive Customer Engagement
- Computer Skills
- Verbal Communication
Timeline
Sales Associate
Walgreens
05.2023 - Current
Front Desk Receptionist
LA Fitness
12.2022 - 06.2023
Service Coordinator
Advocate Lutheran General Hospital
08.2020 - 03.2021
Sales Associate
Target
11.2019 - 12.2022
Associate of Applied Science -
Morton College
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