Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
8
8
years of professional experience
Work History
Supervisor
Snider-Blake
Cleveland, United States
04.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Set overall vision and provided team leadership.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Driver, Warehouse Orders
Making Moves Transportation
Streetsboro, OH
01.2022 - 07.2022
Worked directly with customers to assess damage and incompleteness of orders.
Upheld high standards of professionalism and discretion when working with high-value clients.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Obtained customer signatures to complete and process paperwork.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Verified daily deliveries against shipping instructions before delivering to customers.
Delivered goods and products to customer on time and in excellent condition.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Paralegal Assistant
Habeas Pro LLC
BEDFORD HEIGHTS, United States
10.2019 - 12.2021
Conferred with clients and other involved parties to gather and track case information.
Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Assisted lawyers with materials preparation for internal and external training events.
Managed billable hour tracking, payroll, client invoicing and schedules for [Number]-attorney office.
Established law library database accuracy by maintaining legal records to regulate disparities and perform updates.
Aided [Number] legal crews by researching records and documents for case details.
Prepared legal briefs, motions and pleadings.
Assisted counsel in preparing answers, providing documentation and information for discovery request.
Property Manager
Strategic Investor Solutions
North Olmsted, United States
09.2015 - 05.2020
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.