Tinisha Conrod
ST.LOUIS,MO
Overview
14
14
years of professional experience
Work History
Private Chef and Caterer
T's Kitchen
St Louis, MO
03.2019 - Current
- Worked closely with clients regarding their nutritional goals and implemented meal plans accordingly.
- Adapted quickly to last-minute changes in menu requests or guest counts without sacrificing quality or presentation standards.
- Prepared high-quality meals for clients with diverse palates, emphasizing the use of fresh, local ingredients.
- Maintained a clean and organized kitchen workspace, adhering to strict sanitation guidelines and safety protocols.
- Developed innovative recipes and cooking techniques to continually exceed client expectations.
- Demonstrated versatility by preparing various types of cuisine from around the world according to client preferences.
- Coordinated with event planners during large gatherings or parties, ensuring seamless service and guest satisfaction.
- Enhanced client satisfaction by creating customized menus tailored to individual dietary needs and preferences.
- Implemented creative presentation techniques that added visual appeal to dishes while maintaining taste quality.
- Provided exceptional private catering services for special events, creating memorable dining experiences for guests.
- Shopped for ingredients.
- Safely packaged and labeled each individual meal.
- Conducted thorough research on nutrition trends and dietary restrictions to better cater to clients'' specific needs.
- Conducted regular inventory checks on kitchen supplies and equipment, making necessary purchases or repairs as needed.
- Trained junior chefs in advanced culinary techniques, contributing to their professional development and overall team success.
- Streamlined kitchen operations for efficiency and cost-effectiveness, resulting in reduced food waste and increased client satisfaction.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Generated employee schedules and work assignments and determined appropriate compensation rates.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Sanitized kitchen surfaces and equipment and cleaned grills, griddles and ovens.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Verified proper portion sizes and consistently attained high food quality standards.
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.
- Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Collaborated with clients to plan event venues, menus and budgets.
- Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
- Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
- Optimized workflow processes within the kitchen environment for greater efficiency during food preparation stages.
- Established strong relationships with suppliers and vendors, ensuring reliable service and competitive pricing.
- Led catering team in high-profile events, ensuring flawless execution and positive client feedback.
- Developed customized menu options for clients, accommodating dietary restrictions and preferences.
- Balanced multiple catering events simultaneously, demonstrating exceptional organizational skills and flexibility.
- Adapted quickly to unexpected changes during events, maintaining high service standards.
- Set up and broke down kitchen for service.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Assistant Store Manger
Walgreens
St Louis, MO
02.2011 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Created and Managed opening and closing procedures to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Analyzed sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported serious issues to cooperate management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Counseling Psychology
STLCC
St Louis, MOAssociate Of General Studies -
SLU
St Louis, MOSkills
- Nutritional knowledge
- Event coordination
- Inventory management
- Team leadership
- Time management
- Client relationship building
- Event catering
- Special diet accommodation
- Budgeting and cost control
- Process improvements
- Strong work ethic
- Attention to detail
- Creative thinking
- Verbal and written communication
- Decision-making
- Coaching and mentoring
- Recruitment and onboarding
- Inventory control
- Delegating work
- Hiring, training, and development
- Staff scheduling
- Workflow optimization
- Order management
- Cost control
- Performance assessments
- ServSafe certification
- Policy development
Timeline
Private Chef and Caterer
T's Kitchen
03.2019 - Current
Assistant Store Manger
Walgreens
02.2011 - 03.2019
Counseling Psychology
STLCC
Associate Of General Studies -
SLU