Dynamic HR Assistant with the California Air National Guard, skilled in strategic thinking and problem-solving. Achieved a 17% increase in productivity while managing a $2 million budget. Passionate about mentoring and development, I excel in fostering a collaborative environment and delivering exceptional results in high-pressure situations.
Executed military human resources transactions including enlistments, promotions, transfers, and retirements.
Delivered timely customer service by advising commanders and staff on career enhancement strategies.
Accomplished assigned additional duties while ensuring unit leadership understood program requirements.
Conducted annual reviews for additional duties to maintain current guidance and processes.
Prepared and finalized various correspondence, reports, and documents in handwritten or electronic formats.
Reviewed and processed incoming and outgoing correspondence, materials, and regulations.
Drafted appointment letters and meeting invitations while managing supervisor’s calendar.
Maintained supervisor's calendar and coordinated meeting arrangements efficiently.
Handled telephone calls and greeted visitors, determining the nature of inquiries.
Utilized office automation software to produce complex documents requiring graphics or tables.
Demonstrated proficiency in grammar and formatting to edit written correspondence accurately.
Served as primary communication focal point for organization in both oral and written formats.
UNITED STATES AIR FORCE (USAF), 06/01/98, 07/31/18, LODGING MANAGER, Misawa Air Base, Japan, 12/01/16, 12/31/17, Supervised four military, 35 Japanese nationals and eight Nonappropriated Fund (NAF) civilians., Counseled and trained employees, scheduled, directed work, appraised work performance approved/disapproved leave., Planned, organized work, managed internal procedures and resources to ensure maximum productivity, economies and accommodated 46K guests annually., Conducted interviews for new hires and assigned tasks to meet production goals by matching skill set with assignments to ensure compliance with AF written guidance., Managed new property resources and provided direction on facility renovations and improvements; coordinated CONUS/OCONUS travel and led $50M operation that included four facilities and 167 guest rooms and suites., Performed internal management control vulnerability studies and reviews to develop controls to prevent losses and implemented cost saving measures in accordance with Joint Travel Regulations and Government Travel Card; executed $2M budget, managed labor costs and increased productivity by 17%., Analyzed monthly financial statements to ensure financial stability and executed $2M budget; oversaw $3.3 million in NAF assets and $90K in Appropriated Fund (APF) assets., Delivered presentations on program status, maintained organizational charts, calendars and e-mail distribution lists; constructed multi-year budget plans and used collected data for both long-range and short-term planning., FITNESS & SPORTS DIRECTOR, Misawa Air Base, Japan, 12/01/15, 12/31/16, Oversaw the management and operation of two fitness facilities to include $12M in inventory and equipment., Exercised supervisory personnel management responsibilities for 25 personnel, established work schedules, performance objectives and appraisals., Developed, implemented core and enhanced fitness, intramural and varsity sports programs and enhanced readiness for 11.5K personnel., Planned, budgeted, scheduled and coordinated sports and fitness programs and administered $1.1M budget; provided oversight of 313K annual guests and service that reflected pride and professionalism., Monitored contractor performance and overhauled $38K group exercise contract; added six additional onsite classes and exceeded the Air Force Services Agency standard by 60%., Developed five year fitness recapitalization plan; increased fitness workout options, installed 147 new pieces of equipment valued at $98K and boosted morale for 11K patrons., Provided fitness programs to motivate patrons to perform and sustain fitness activities; operated application software to include Microsoft Office Suite and maintained resources that enabled a 'Fit-to-Fight' culture., FOOD & RESTAURANT MANAGER, Misawa Air Base, Japan, 12/01/14, 12/31/15, Supervised employees, assigned and distributed work, coached, counseled and mentored employees., Carried out Equal Employment Opportunity policies and communicated support of these principles to subordinates to ensure all personnel were treated fairly and without discrimination., Complied with Occupational Safety and Health Administration standards and took action to correct unsafe or unhealthy working conditions., Led $1.5M food operation with a staff of 10 personnel to support two flying squadrons; met 3% monthly financial goal of total income versus total purchases., Ensured a systematic approach on budgetary laws and regulations to make informed financial decisions; used cost-benefit thinking to set priorities and ensured spending stays within budgetary parameters., Developed and conducted training to meet mission requirements; presented clear, concise and well-structured oral presentations to improve production and increase the quality of work., OPERATIONS MANAGER, FITNESS & SPORTS, Misawa Air Base, Japan, 12/01/13, 12/31/14, Monitored and coordinated fitness assessment activities, oversaw scorecards, failure folders and test dates., Acted as a functional expert on matters of physical fitness in primary areas of strength and cardiovascular exercise for 30K monthly patrons., Monitored program status, adjusted work plans for program accomplishment and ensured the office operated smoothly., Interpreted customer needs and developed them into actionable requirements., Served as project manager and launched $30K Fitness on Request System; increased classes from 15 to 45 per week in a high-stress environment and boosted class offering by 200%., Supervised and led Fitness Assessment Cell, conducted 368 assessments and worked in concert with administrative teams at the Squadron, Group and Wing levels; achieved 98% Physical Testing rate, earned #2 ranking in the Pacific Air Forces and #3 Air Force wide., TRAINING MANAGER, Barksdale Air Force Base, LA, 10/01/11, 12/31/13, Developed procedures and guidance for management programs to include regulatory guidelines and policies., Performed expert review and analysis to track operating programs, evaluated their effectiveness and applicability to strategic goals and improvements., Responded quickly to changing priorities and utilized exceptional communication, organizational skills and multi-tasking to meet deadlines., Supervised and coordinated weight room reorganization and $80K in equipment; fostered open communication and created a shared vision with others across the organization to plan for changing trends that affected operations., ASSISTANT MANAGER, FOOD SERVICE OPERATIONS, Barksdale Air Force Base, LA, 10/01/07, 10/31/11, Managed and coordinated a comprehensive food service delivery program to include food safety, menu development, population trend analysis, monitored inventory levels and procurement requirements for equipment, food and supplies needed to operate the program., Supervised 18 personnel, provided oversight for 93K meals annually and 6K flight meals., Revamped food menu, created 25 eye-catching displays and added 10 healthy heart items; earned first ever leadership, customer service, support and quality-of-life programs award for the installation and 'Best of the Best' within Air Force Food Service.