Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tinlley Howes

Summary

Dynamic mixologist with a proven track record at The Hepburn, excelling in creative cocktail preparation and customer engagement. CPR certified and skilled in maintaining health code compliance and safety. Focuses on enhancing guest experiences through suggestive selling and anticipating needs, driving loyalty and increasing sales. Highly reliable and dedicated to exceptional service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Tabak Co.
08.2022 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Worked the grill and deep fryer to provide fresh and delicious menu food items. While maintaining health and safety regulations.

Mixologist

The Hepburn
01.2022 - 07.2022
  • Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
  • Prepared classic, modern, and unique cocktails for each customer.
  • Greeted guests and made custom cocktails according to guests preferences and taste.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Assisted with inventorying beverage stock and bar supplies.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Received cash, made change, and issued receipts.
  • Stored supplies according to bar policies and health code requirements.
  • Worked solo, opening and closing each shift, and up keeping bar cleanliness.

Education

Bachelor of Arts - 3d Arts

Missouri State University
Springfield, MO

Skills

  • CPR Certified
  • Health codes compliance
  • Safe service compliance
  • Creative mixology
  • Bar restocking
  • Anticipating guest needs
  • Complex Problem-solving
  • Point of sale systems
  • Maintaining a clean bar
  • Customer service
  • Suggestive selling
  • Food running
  • Handling difficult customers
  • Cash register operation
  • Highly reliable
  • Hospitality and accommodation

Certification

CPR Certified

Timeline

Bartender

Tabak Co.
08.2022 - 05.2023

Mixologist

The Hepburn
01.2022 - 07.2022

Bachelor of Arts - 3d Arts

Missouri State University

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