Tinnelle Keys
Marbury,US
Summary
Highly organized and detail-oriented, skilled at managing transactions, maintaining accurate records, and providing exceptional customer service. Strong work ethic and methodical approach ensure quick, error-free work, contributing to efficient store operations and enhanced customer satisfaction.
Overview
5
5
years of professional experience
Work History
Break Fix Specialist
Bds Solutions
Southern MD Area, MD
11.2025 - Current
- Repair phones, tablets and TVs.
- Assemble, install, and maintain electronics displays.
- Build displays in major retail stores including Target and Best Buy.
- Troubleshoot hardware issues and replace defective components.
- Ensure displays meet retailer and manufacturer standards while providing excellent customer service.
MERCHANDISE CASHIER
Grinders Discount Fuel
Marbury, US
06.2024 - 01.2025
- Provided accurate change ensuring no discrepancies occurred during transaction processes.
- Processed credit card transactions while safeguarding customers' financial information to maintain privacy.
- Executed daily closing duties, including money counting and supply restocking, to ensure a well-organized work environment.
- Executed daily closing tasks to ensure accurate financial reporting and a smooth transition to the next business day. such as counting money and restocking supplies.
- Monitored inventory levels regularly to ensure adequate stock is available for sale.
- Maintained cleanliness of work area including floors, counters and registers throughout the day.
ACCOUNT DEVELOPER
Coca Cola Consolidated
La Plata, US
08.2021 - 12.2022
- Developed strategic plans that expanded customer base within assigned territory.
- Established long-term partnerships with customers through exceptional service delivery.
- Established long-term partnerships with customers by providing exceptional service.
- Analyzed customer needs to identify and capitalize on opportunities for account growth.
- Maintained comprehensive knowledge of company products, services and pricing policies.
Education
HS DIPLOMA -
Lackey High School
MD06-1998
Skills
- Technical troubleshooting
- Complex Problem Solving
- Judgment/Decision making
- Technical support
- Team Collaboration
- Customer service
- Emotional Intelligence
Timeline
Break Fix Specialist
Bds Solutions
11.2025 - Current
MERCHANDISE CASHIER
Grinders Discount Fuel
06.2024 - 01.2025
ACCOUNT DEVELOPER
Coca Cola Consolidated
08.2021 - 12.2022
HS DIPLOMA -
Lackey High School