Tino Perez
Carson
Summary
Results-driven facilities management professional with expertise in budget management, safety compliance, and process improvement. Proven ability to enhance operational efficiency and foster strong customer relationships.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Area Supervisor /Director of Facilities Maintenance
McDonald's
Carson
05.2007 - Current
- Supervised daily operations and coordinated team activities to ensure efficiency.
- Implemented process improvements to optimize workflow and reduce delays.
- Conducted regular audits to ensure compliance with company standards.
- Resolved employee issues and maintained a positive work environment.
- Collaborated with management to develop strategic operational plans.
- Monitored equipment performance and scheduled maintenance as needed.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
- Prepared reports on operational performance metrics and presented them to management team.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Implemented cost-saving measures throughout the organization's operations.
- Facilitated team meetings to discuss operational challenges and brainstorm solutions.
General Manager/Facilities Technician
McDonald's
Redondo Beach
03.2000 - 05.2007
- Managed budgets and resources to optimize operational performance and cost-effectiveness.
- Implemented quality control measures to maintain high standards of service delivery.
- Analyzed market trends to identify opportunities for growth and competitive advantage.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Consulted with managers to discuss major repairs to building operating systems.
- Increased efficiency of cleaning services through research and implementation of new techniques.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Delegated work to staff, setting priorities and goals.
- Responded to maintenance requests promptly to minimize downtime.
- Conducted routine inspections of facilities for safety and compliance.
- Collaborated with contractors for repairs and upgrades on facilities projects.
- Assisted in implementing preventive maintenance schedules effectively.
- Operated tools and equipment safely during maintenance tasks.
- Documented maintenance activities accurately for record-keeping purposes.
- Trained new staff on safety procedures and facility protocols.
- Painted walls, ceilings, trim, and doors, and replaced fixtures to update building appearance.
- Completed maintenance tasks to keep electrical, plumbing, and HVAC systems operating at peak performance.
- Responded to emergency issues quickly to maintain smooth business operations.
- Troubleshot and diagnosed building equipment and systems to find root causes.
- Organized storage areas in order to maximize efficiency while minimizing clutter.
- Updated job knowledge by participating in educational opportunities.
- Developed preventative maintenance plans according to manufacturer's specifications.
- Reviewed blueprints or diagrams of facilities in order to determine optimal placement of tools and supplies.
- Coordinated with outside contractors to ensure that projects are completed on time and within budget constraints.
- Ensured compliance with all safety regulations during repair activities.
- Assisted with the installation of new building equipment including security cameras.
- Performed minor carpentry tasks such as painting walls or repairing doors and windows frames.
- Monitored fire alarm systems and responded to emergency alarms.
- Inspected buildings and grounds to identify any safety hazards or needed repairs.
- Researched products online for purchasing purposes in order to obtain the best price available for supplies and equipment.
- Installed new lighting fixtures, replaced ballasts and bulbs as needed.
- Provided guidance to junior technicians on proper repair techniques and safety protocols.
- Recorded facilities work in official logs and meticulously tracked and followed recommended maintenance schedules to keep company operating smoothly and meeting customer needs.
Education
OSHA Electrical Safety Certify - Electromechanical Engineering
Avo Training Institute
Dallas Texas06-2025
Grill Certification And Trouble Shooting -
3 Wire / Garland Grills
Irwindale CA01-1999
Shake Machine And Grill Training - Information Technology
Taylor Freezers
Los Angeles, CA01-1999
Troubleshoot Fryers And Change Fry Pots - Information Technology
3 Wire / Frymaster
Irwindale CA01-1999
Some College (No Degree) - Architectural Engineering
Santa Monica College
Santa Monica, CA01-1994
Skills
- Facilities management
- Safety compliance
- Budget management
- Process improvement
- Equipment maintenance
- Customer relationship management
- Directing workers
- Employee engagement
- Multitasking Abilities
- Excellent communication
- Willingness to learn
- Work delegation
- Professionalism
- Employee retention
- Leadership development
- Customer relations
Languages
Spanish
Professional
English
Professional
Certification
AVO Electrical certify
Accomplishments
Ray Kroc award winer
Affiliations
I have done general construction and build an ADU by myself with plans and city permits.
Timeline
Area Supervisor /Director of Facilities Maintenance
McDonald's
05.2007 - Current
General Manager/Facilities Technician
McDonald's
03.2000 - 05.2007
OSHA Electrical Safety Certify - Electromechanical Engineering
Avo Training Institute
Grill Certification And Trouble Shooting -
3 Wire / Garland Grills
Shake Machine And Grill Training - Information Technology
Taylor Freezers
Troubleshoot Fryers And Change Fry Pots - Information Technology
3 Wire / Frymaster
Some College (No Degree) - Architectural Engineering
Santa Monica College