Tinsley Morgan
Providence Village
Summary
Highly motivated sociology major seeking a position within the Denton Sheriff's Department to utilize my knowledge, skills, and certification to assist the public with crisis management in highly stressful situations. Known for being able to handle rapidly changing priorities and deliver quality care to patrons. Excellent communication and reliability are also keys to why I would excel within the department.
Overview
5
5
years of professional experience
Work History
Server
Rodeo Goat
08.2023 - Current
- Adapted quickly to changing priorities and handled multiple tasks efficiently.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Trained and coached new staff on menu knowledge and service protocols, raising the team's overall performance.
- Always show up early and only called in twice in the three years I have worked for the company.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Provided exceptional customer service to enhance dining experiences and foster repeat business.
- Cultivated warm relationships with regular customers.
Server
Rodeo Goat
08.2022 - 08.2023
- Provided friendly and efficient service to enhance customer satisfaction.
- Trained and coached new staff on menu knowledge and service protocols, raising the team's overall performance.
- Maintained the cleanliness of the dining area and arranged tables for optimal guest experience.
- Adapted quickly to changing priorities and handled multiple tasks efficiently.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Car Hop
Sonic
07.2020 - 07.2022
- Delivered exceptional customer service by accurately taking orders and ensuring timely delivery to customers.
- Trained new team members on operational procedures and customer service standards.
- Implemented best practices for food safety and sanitation, ensuring compliance with health regulations.
- Assisted management in identifying areas for process improvement to enhance workflow efficiency.
- Mentored junior staff, fostering a positive team environment and promoting high performance standards.
Education
Bachelor of Science - Sociology
University of North Texas
Denton, TXAssociate of Science - Sociology
North Central Texas College
Gainesville, Texas, TX12-2024
Skills
- Certified in Mental Health First Aid
- Excellent Communications
- Cool under pressure
- Reliable and responsible
- Strong work ethic
- Multitasking and organization
- Positive and professional
- Server training
- Team player
- Memory retention
Timeline
Server
Rodeo Goat
08.2023 - Current
Server
Rodeo Goat
08.2022 - 08.2023
Car Hop
Sonic
07.2020 - 07.2022
Bachelor of Science - Sociology
University of North Texas
Associate of Science - Sociology
North Central Texas College