Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tin T Hua

Tin T Hua

Henderson,NV

Summary

Dynamic retail leader with a proven track record at Apple, excelling in employee training and budget management. Expert in sales analysis and strategic planning, driving revenue growth through innovative merchandising and exceptional customer service. Recognized for cultivating high-performing teams and implementing effective processes that enhance operational efficiency.

Overview

15
15
years of professional experience

Work History

Store Leader

Apple
Hong Kong
12.2015 - 05.2025
  • Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
  • Maximized profits by controlling costs and managing budgets effectively.
  • Identified opportunities for process improvements within existing systems.
  • Prepared weekly and monthly reports on sales trends, competitor activities.
  • Maintained store operations by following policies and procedures; completed reports.
  • Developed strategies to increase customer satisfaction and sales performance.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Analyzed sales figures and implemented strategies to increase revenue.
  • Trained new sales team members and motivated exceptional performance.
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.

Retail Director

Ralph Lauren
West Coast/Hong Kong
12.2009 - 12.2015
  • Analyzed sales data to identify trends in consumer buying patterns.
  • Analyzed competitor activities in order to stay ahead of the competition.
  • Developed and implemented retail strategies to ensure profitable operations.
  • Identified opportunities for increased revenue through improved processes or additional services and products.
  • Monitored market conditions and identified potential growth opportunities.
  • Conducted daily store visits to monitor product presentation, customer service standards, and compliance with company policies.
  • Communicated regularly with store managers regarding business objectives, initiatives, promotions.
  • Coordinated visual merchandising efforts across multiple stores and locations.
  • Cultivated a culture of excellence by providing feedback and coaching team members.
  • Managed inventory levels to minimize stockouts while maximizing profits.
  • Collaborated with senior management to develop promotional campaigns and marketing plans.
  • Oversaw the hiring process for new employees; provided on-the-job training for staff members.
  • Planned special events such as grand openings or seasonal promotions.
  • Assessed existing merchandising strategies and developed new approaches as needed.
  • Established performance metrics and evaluated employee performance against established goals.
  • Developed and implemented targeted sales strategies to minimize shrinkage and generate revenue.
  • Researched market to identify product opportunities and propose sales strategies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Education

Bachelor of Science - Biology/Pre-med

University of Illinois At Urbana-Champaign
Champaign, IL
05-1995

Skills

  • Employee training
  • Budget management
  • Sales analysis
  • Inventory management
  • Visual merchandising
  • Customer service
  • Strategic planning
  • Market analysis

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Limited
Vietnamese
Professional

Timeline

Store Leader

Apple
12.2015 - 05.2025

Retail Director

Ralph Lauren
12.2009 - 12.2015

Bachelor of Science - Biology/Pre-med

University of Illinois At Urbana-Champaign

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