Tineshea L. Woodson

Energetic and detail-oriented professional with knack for customer-centric service and problem-solving. Knowledgeable about client relationship management and adept at utilizing software tools to enhance service delivery. Committed to driving positive customer experiences and achieving operational efficiency.

• Seafood Customer Services Specialist, Wegman, Alexandria, VA, 09/2023-present, Design seafood product display daily, Complete daily maintenance activities for ice tables, Slice and pack seafood inventory each day for display, Assist customers with purchasing products
• Coach and Fundraiser Coordinator, Dynamic Cheerleading team, Washington, DC, 06/2018-present, Set Vision, Goals and Standards for Sport Program, Engage in and Support Ethical Practices, Build Relationships, develop a Safe Sport Environment, and create a Positive and Inclusive Sport Environment, Conduct Practices and Prepare for Competition, Organize events and design marketing materials for fundraisers, Perform accounting activities to manage funding from fundraisers
• Founding Member, People Power Action, Washington, DC, 03/2017-present, Facilitate training and workshops for community members, Organize actions for services and community needs, Research land history and community needs in DC, Support advocacy efforts of community-based organizations, Complete phone calls and outreach for upcoming events
• Registration Coordinator, Ortho Virginia, Alexandria, VA, 10/2021-12/2023, Managed telecommunication for scheduling appointments and other medical practices, Coordinated patient appointments, Provided answers when necessary to medical questions, Completed pre-authorizations for MRIs and injections, Assisted with prescription refills, Managed office communication including mail and fax-line
• Founding Member, Rapid Rehousing Advocacy Group, Washington, DC, 11/2017-07/2021, Organized actions and meetings with families in rapid rehousing, Completed written and oral testimonies on issues impacting people who are homeless, Participated in meetings with the leadership of Department of Human services, Developed demands and action steps for the group, Completed outreach to recruit more members to the group
• Speaker, Washington Legal Clinic for the Homeless, Washington, DC, 03/2013-07/2021, Shared experiences on various panels, Keynote speaker at various events, Participated in the WLCH Case Study about the organization, Organized actions for services and community needs, Participated in meetings with various city leaders
• Office Manager, ProPharma Group, Washington, DC, 11/2018-04/2020, Completed expense reports, Managed Telecommunication, Completed data entry, Itemized company expenses, Set up meeting and event spaces, Received and distributed mail, Managed logistics for clients visiting the company including completing hotel reservations, Order office supplies, Point of contact for all vendors
• Project Manager and Quality Control Manager, Alternative Renewable Solutions, Washington, DC, 09/2013-05/2018, Coordinated onsite work activities, Managed company office and communications resources, Supervised staff at various projects, Ensured that work was being completed sufficiently and correctly, Completed billing services through QuickBooks, Served as the Project Manager for field program, Completed administrative duties through various programs within Microsoft, Inspected all site projects to ensure that work was completed correctly, Served as liaison between clients and owners of the company, Served as office manager for all projects in the administrative office
• Surveyor, Consortium of Legal Services, Washington, DC, 10/2013-08/2014, Participated in Community focus group, Completed training on how to administer and record community surveys, Collected surveys for DC residents on Legal Services
• Volunteer, Fair Budget Coalition, Washington, DC, 02/2011-12/2012, Supported the Grassroots Advocacy Coordinator, Maintained community Contact database
• Assistant Manager, Ashley Stewart, Washington, DC, 02/2011-12/2012, Supervised and performed all accounting tasks such as counting registers, recording vouchers, coupons, and other charge slips, Prepared and submitted deposits

• Knowledge in working with Microsoft office
• Strong customer service and communication skills
• Ability to multitask
• Strong organizational skills
• Sound knowledge of residential/commercial constructions and remodeling
• Dynamic blend of critical thinking, analytical, and leadership skills
• Ability to work both independently and collaboratively with others

• Occupational Safety & Health Administration Certification (OSHA) - U.S. Department of Labor.