Tiona Lott
Daphne,AL
Summary
Experienced and detail-oriented Administrative Coordinator with over 15 years of supporting operations in logistics, finance, healthcare, and nonprofit settings. Proven success in managing documentation, streamlining communication across departments, and ensuring compliance in fast-paced, deadline-driven environments. Proficient in administrative systems including Ultra Tax, PCS, Payscape, and Gofile Room. Recognized for improving workflow efficiency, ensuring record accuracy, and providing reliable, confidential support to cross-functional teams. Skilled in handling sensitive information with discretion and upholding strict confidentiality standards in regulated environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Hardy Doege & Associates
2024.10 - Current
- - Manage administrative tasks supporting tax and financial professionals, including file accuracy, data updates, and document tracking.
- - Generate client communications, invoices, and follow-ups, ensuring seamless handoffs between departments.
- - Use systems like Ultra Tax and Gofile Room to ensure correct documentation is submitted and stored.
- - Key Achievement: Streamlined follow-up processes, improving timeliness of documentation return from clients.
Administrative Coordinator | Client Communications Manager
The Blended Church / Jesus the Messiah
2022.04 - 2024.07
- - Coordinated multi-channel communications and event tracking for over 300 stakeholders.
- - Oversaw internal database accuracy, scheduled outreach campaigns, and monitored engagement metrics.
- - Supported document distribution and reporting needs, contributing to team responsiveness and organization.
Administrative Assistant
MD Logistics
2016.10 - 2022.04
- - Processed payroll, maintained attendance records, and managed compliance documentation for over 100 logistics employees.
- - Generated daily reports and collaborated with operations teams to ensure accurate workforce planning.
- - Prioritized administrative accuracy in a time-sensitive warehousing and transport environment.
Receptionist & Administrative Support
Various Healthcare Offices
2014.01 - 2016.01
- - Provided administrative intake, client scheduling, and front-desk coordination in fast-paced medical offices.
- - Ensured records were updated accurately across PCS and Excel systems.
- - Maintained confidentiality and HIPAA compliance while managing high call and foot traffic volume.
Education
High School Diploma -
Tuscaloosa County High
Tuscaloosa, ALSkills
- Administrative Coordination & Office Management
- Document Tracking & Data Accuracy
- Client Service & Communication
- Scheduling & Workflow Optimization
- Cross-Department Collaboration
- Reporting & Invoicing Support
- System Proficiency (Ultra Tax, Payscape, PCS)
- Compliance & Confidential Records Handling
- Typing 45-50 wpm
- Time Management
Timeline
Administrative Assistant
Hardy Doege & Associates
2024.10 - Current
Administrative Coordinator | Client Communications Manager
The Blended Church / Jesus the Messiah
2022.04 - 2024.07
Administrative Assistant
MD Logistics
2016.10 - 2022.04
Receptionist & Administrative Support
Various Healthcare Offices
2014.01 - 2016.01
High School Diploma -
Tuscaloosa County High